For a limited time, all Fuel Rewards members receive instant Gold Status.
The Fuel Rewards® program (aka Fuel Rewards Network or FRN), is a free loyalty program that helps you save money on fuel at over 11,000 Shell stations, nationwide. Fuel Rewards members with Gold Status save at least 5¢gal on every fill-up. You can earn additional Fuel Rewards savings when you shop, dine, book travel and more. Rewards are cumulative, and there is no limit to how much you can save. Rewards apply to any fill-up, up to 20 gallons.
• Track rewards balance, current tier, & tier progress
• Activate offers
• Link Credit & Debit cards for earning (always use as credit)
• Opt Credit & Debit cards in to allow faster redemption and fueling
• Find ways to earn rewards
• Locate nearby Shell stations
WAYS TO EARN REWARDS
At Shell: With Gold Status, you’ll save at least 5¢/gal on every fill-up at participating Shell stations. Also, you can earn rewards at select Shell stations when you purchase snacks, beverages, car washes and more.
Dine: Earn 10¢/gal for every $50 you spend dining with a linked Mastercard, Visa, or American Express at more than 10,000 participating restaurants nationwide.
Shop: Earn at least 5¢/gal for every $50 you spend at select local and online merchants.
Travel: Earn 5¢/gal for every $50 spent when you book hotels, flights and rental cars, through the Fuel Rewards program.
With Mastercard: Look for exclusive offers from Mastercard to accelerate your savings.
More: Find additional promotions at select regional grocery stores, other affiliated programs, and online at fuelrewards.com.
Some offers must be activated prior to earning. Use the mobile app to easily activate these offers.
HOW TO SAVE AT THE PUMP
• Use the app to find a participating Shell or other participating fuel stations.
• Enter your ALT ID (or swipe your Fuel Rewards loyalty card) at the pump before you pay
• Watch the price roll back.
Shell is the official fuel provider of the Fuel Rewards program. Participation varies by market.
Mastercard is the preferred payment card of the Fuel Rewards program.
User Interface improvements.
Ratings and Reviews
BEWARE! Credit Card info stolen after putting it in this app!!!
UPDATE! I’ve had the same card number for years never had an issue. After putting my card and husbands in this app, BOTH cards were compromised!!! Fraudulent charges were made with three days of each other on each card. In addition to this, customer service NEVER responds. Apple should remove this app. After receiving the developer response I called the number and waited on hold for over 10 minutes. They stated in the response that they don’t store the CCV number. This was the only variable in both cases of our cards being stolen that was incorrect therefore the bank caught it and deactivated the cards immediately. Now I’m even more convinced this is how my card information was obtained.
I have consistently not received the rewards earned. When I called customer service they said it must be the store, except it is happening with all stores (grocery, hardware, farm stores). They told me to send in receipts. I’ve sent them now three times (bc’ing my two personal email accounts) and they never get them although they deliver everywhere else. So in summary, they are getting all my transaction history for my MasterCard (lots of free data for them!) but I’m not getting my end of the deal. If this isn’t resolved within the week I’m removing my cards and going elsewhere.
Hi Ree'lynn. We take data security extremely seriously. I have notified our security administrator of your concern. In addition, we have not had any breaches of any data we maintain. In addition, we do not collect or store CVV, which is required for most transactions. I attempted to find your information in our member database but was unsuccessful. If you would please contact our member support at firstname.lastname@example.org or call 888-603-0473 and ask to speak with a supervisor, we can ensure that your issue is escalated and investigated by our advanced support team.
Expired rewards?!? Or a typo bug
Decided to link my MasterCard to a few of the rewards in my local area. This is not as easy as it seems due to rewards having two different expiration dates of the same rewards Link. I thought it was a one-off, but it seems almost every reward I open has two different expiration dates. One for 2018, and one that shows it already expired in 2017 in the terms and conditions fine print. When sending information and questioning customer service, you just get generic scripted disjointed answers or questions that don’t pertain to the information you provide them.
The app becomes somewhat pointless if the information provided shows both expired and non-expired with no rhyme or reason.
Why bother signing up for something and then finding out later you didn’t gain anything in doing so, except maybe a chance of the shell data base Getting hacked and your Credit card information compromised. If they can’t even get their app and terms of service correct, how do you know their database is safe.
Same fraudulent and declined rewards
The app doesn't let you even claim any rewards you just get declined and told thru customer service maybe people who have the rewards program with a more important rewards program may get the discount and if too many do that then the normal people cant claim a reward which sounds stupid af whats a reward then if theres a importance chart of reward members and less important people cant get rewards and they just expire. Also yes i have noticed when we linked both of our cards we had to cancel the numbers cause of weird fraudulent purchases that pop up from other states and i dont link my cards wih noting other than the app store. Pretty much we canceled a card and when we got the new one linked it had again a problem canceled it and the newest card hasnt been linked and its been good for 6 months at first i thought that all the cyber threats were why but now i see other people have had issues and it only makes sense
With Family Sharing set up, up to six family members can use this app.