With the GameStop app, you can discover what's out, what's hot, and what's on the horizon.
Here's what else you can do with the GameStop app:
- Keep track of your games, codes, coupons and upcoming pre-orders.
- Look up current trade value estimates, and find nearby stores to turn those items into cash or credit.
- View your PowerUp Rewads point balance, active offers, and redeem those points for cool items in the Rewards Catalog.
- Shop for products, pre-order and purchase. Or, if you want them right away, hold for Pick Up at a nearby Store.
- Bug Fixes
Ratings and Reviews
App is extremely unreliable
This is my first ever app review which means you can see that there was something I clearly needed to get out of my system. Put plainly, this app is extremely unreliable and a complete waste of time. To be honest, I believe you should always start at Gamestop’s website to get what you need...definitely not this app.
If you forget your password, and try to click the ‘send email’ link, you will be pointlessly mashing a dead button that never sends an email. Also, their error messages are extremely vague and don’t give you direct info on what went wrong. Lastly, I can never see my account reward info on this app—it seems to crash every time it tries to fetch this information.
Just to explain that I’m not writing this out of a single, bad experience, I’ve been encountering these issues for months...even after updating. Usually 10/10 times I have to switch over to their website. I am a software developer myself, and I just wanted to say that the current release of this app is simply unacceptable. I love the Gamestop store and I enjoy my membership with them.. but to make lives harder for your members (instead of easier) is just bad for business.
Very disappointed with the apps design
I am very disappointed with the apps design and excess ability. Let’s say you have someone who is visually impaired and they have a niece, nephew, or a son, or daughter. Maybe the parents, or grandparents might not play video games, but the examples that I have mentioned do. You would like to be able to be independent and shop on this application for video game systems, or games. Unfortunately, if you are visually impaired and use voiceover, you are unable to do this. I understand that app developers are not familiar with voiceover, this is one of those times, that the app developers should be familiar with voiceover. It’s on every Apple device that is out there running the latest iOS. I hope that game stop take a look at this and re-designed this app. Turning on and off voiceover does not help us. I am not going to use the magnifier option in accessibility to run my iPhone battery down. That makes absolutely no sense. I would like to even shop for myself using this app. However, I can’t. Because of the reasons I have mentioned above in this review.
It’s okay, but not great
This review is done on an iPhone.
Let me preface by saying I love the handiness of the app, but it could use some work. Should the app change, my score and review will change accordingly as well. I would really like to see this app flourish and have both customers and employees save time with this app.
-Quick access to account information
-Easy coupon redemption
-Shows ongoing promotions
-Preorder information readily available
-Trade-in tab is handy
-GameInformer articles readily available (I have their membership, this probably affects availability of GameInformer articles)
-Does not show every item available
-No Image Gallery; images are not large enough either
-Search engine needs tuning; when going to an item page and backing out to the search, it loads the beginning of the list again.
-Redirection to the mobile website; it seems the app isn’t equipped to handle certain things like the mobile website is capable of.
-GameInformer article icons unload and reload when scrolling or switching tabs.
-Every update logs you out of the app if you had an account logged in.
-Semi-Minor Issue: Cannot use barcode scanner for trade-in.
-Semi-Minor Issue: Dates for the beginning and end of promotions. (Not related to app functionality; consumer Quality of Life change I’d like to see.)
-Minor Issue: I’d like to send feedback without having to use my email.
- 67.5 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Danish, Portuguese, Russian, Spanish, Swedish, Ukrainian
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Profanity or Crude Humor
- Infrequent/Mild Cartoon or Fantasy Violence
- Infrequent/Mild Realistic Violence
- © 2018 GameStop
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With Family Sharing set up, up to six family members can use this app.