Comfort app will give you the insight and control you need to manage your connected appliances such as Window Air Conditioner and Hybrid Electric Water Heater (GeoSpring)
- Requires a Wi-Fi router with internet.
- Requires a compatible GE Appliances Window Air Conditioner or GeoSpring Hybrid Electric Water Heater
- User Interface is optimized for iPhone 5 & 6.
- View status of your Window Air Conditioner & GeoSpring water heater from anywhere on your iPhone.
- Start your Window Air Conditioner from anywhere.
- Change Window Air Conditioner mode and fan settings from anywhere.
- Change GeoSpring mode and temperature from anywhere.
- Get timely notifications related to normal user maintenance.
- Create a 7 day cooling schedule for Window Air Conditioners.
- Get WiFi software updates.
- And more...
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Hours: M-F 9am - 6pm EST
Added functionality for portable AC units
Ratings and Reviews
This app does the minimum
So yeah, it works (or used to. It’s actually broken atm; won’t move past the load screen) I can control my AC from my phone, I can set a schedule. The app itself is pretty mediocre: loads slow, somehow manages to feel clunky and awkward despite having like three buttons. The scheduling part of the app is not at all intuitive. Take this scenario: I go to bed at some time after midnight. I turn the AC on (manually) while I fall asleep, and want it to stop after an hour and come back on around 6 or 7 in the morning. Do I set it to off at 3AM and on at 7AM? It doesn’t seem to be able to handle this, so eventually I just set two schedules for the same day, one to turn on, one to turn off.
It’s pretty clear that GE did the least possible when designing this app. And the icon on the iPhone is labeled Comfort-GEAp... . It would be totally fine if someone put 3 extra seconds of effort into naming the thing, so I doesn’t have an idiotic title like ‘Comfort-geep’.
It is nice to be able to set a timer to shut off the AC though.
Window AC ssid “GE_MODULE_XXXX” NEVER shows up
I have over 23 years experience working with networks. My house has plenty of wifi enabled devices. Sometimes they are a little tricky to set up, but I have never encountered a device that I cant manage to install. Your hardware/software is unacceptably buggy and doesn't function. Ive followed your instructions over and over and over, reset my router, reset the a/c, attempted every troubleshooting trick I could think of. Called your helpline and received incompetent troubleshooting methods that anyone with the
most basic knowledge would have already attempted. The bottom line is the a/c ssid never, ever shows up on my wifi. I paid for an ac with wifi functionality that does not work. Very disappointed by GE.
Can you PLEASE look into the issues presented by all these comments and provide some kind of real, helpful support? What you are doing now is simply ignoring your customers while laughing all the way to the bank. Not a good look.
I don't have the disconnect problems many of the other users have. I just need to leave the app open for a few seconds while it connects with the wifi and then my water heater.
My issue is that there is no timer/schedule setting that could allow you to change a setting on a schedule and or for a specific amount of time, and then have it reset back to the previous setting. If for instance, I run my hot water heater on high efficiency for most of the day but want it on high use for an hour or so (laundry, showers...) I have to manually change it to high use and then remember to manually change it back. In this age of customization and personalization, I'm stunned that this is not built into the app.... the only use for the app is to save me the hassle of walking to the water heater every time I want to change it. The app is a nice extra but could be so much more useful!
With Family Sharing set up, up to six family members can use this app.