Description

Genesis Intelligent Assistant allows you to access features on your Genesis vehicle remotely from anywhere. Start your vehicle, lock or unlock your doors and more.
With the Genesis Intelligent Assistant App you can:
• Remotely start your vehicle
• Search and send Points of Interest to your vehicle
• Remotely unlock or lock the door
• Check if your doors are locked or unlocked
• Remotely activate the horn and lights
• Find your car
• Access your saved POIs
• Make a service appointment
• Access Genesis Connected Services
• Access maintenance information and Monthly Vehicle Health Report
• Receive calculated departure messages for synced calendar events with location
• Receive proactive notifications to remotely start and cool or heat your vehicle based on current temperature
• Five Genesis widgets for Remote Features, Parking, POI search & Send to Car, and more

Genesis app also supports Apple Watch features. Use voice command or Smartwatch menu to access select features.
With the Genesis Apple Watch App you can:
• Remotely start your vehicle (with force touch)
• Remotely unlock or lock the door
• Remotely activate the horn and lights
• Find your car
• Set parking meter reminders

For technical assistance contact: www.hyundaiusa.com/loginhelp
As a security measure to protect your account, this app is not supported on jailbroken devices.

What's New

Version 2.8.14

Bug fixes

Ratings and Reviews

2.1 out of 5
81 Ratings
81 Ratings
suebee61 ,

Good, needs improvement

I love being able to start my car from inside a building and have it cooled off when I get to it. Usually it works. Sometimes it doesn’t - like when I’ve forgotten to lock my car, but sometimes I don’t know why it didn’t.

My biggest complaint is that when you start it remotely, the blinkers blink until you get there. I’ve contacted them about this. They say it’s so you and others know your car is running. I say it’s a safety hazard - if I’m at the mall at night by myself, I shouldn’t have to advertise that I’m coming to my car. I can’t start my car in the early morning when I’m heading out, because I don’t want these very bright blinkers disturbing the neighbors who are still in bed. Also, I have people telling me about it all the time - “Your car’s blinking.” When I renewed the service over the phone, I mentioned this to the CSR. She says people tell her this all the time, but those who make decisions about this won’t budge. They could certainly make it an option that you can deselect, as they have with the defrost option.

As for the car’s status it shows, it’s often inaccurate. It will indicate that my car is running when it’s not, etc.

softhsnds7 ,

Genesis 80 remote start disappointing

First I understand that Genesis is trying to attach the luxury vehicle moniker to this vehicle. However to accomplish this, one of the things that needs a lot of work , is this app. I am very tech savvy so this review is not user error.
The app is very slow. I find that when it works there is a 45 sec to 1 min lag time. There is a more than occasional failure rate in starting the car for a variety of reasons , from server busy to other reasons not specified. In addition it only activates the defrost or blower, and not the seats or steering wheel. I have a Mercedes Lexus and Jeep. They all activate multiple functions in the car, and the Jeep particularly will activate different function based on the external temperature. This app needs to be refined , with faster reaction time if people are going to view this vehicle as special. The technology is no longer just available on high end cars, and many lower level vehicles operate much more efficiently.

Johnbohn ,

Terrible app and service

The idea behind this is great but unfortunately the execution is terrible. When it works, it works slow. It takes several minutes from the time you issue a command through the app before it registers to the vehicle. Even then it seems to fail 15-20% of the time. What’s more frustrating is that is costs $300 a year for all of the services. For that price I would expect them to work reliably and quickly. After several failed unlocks today I tried to call support and the hold time was over 35 minutes.

I keep hoping they will improve things but after years they have barely updated the app. It still doesn’t even have support for the iPhone X display well over a year after it was released. Note that the screen shots show it on an X but they don’t show that there’s huge bars on the top and bottom. Genesis needs to take this one back to the drawing board.

Information

Seller
Hyundai Motor America
Size
98.5 MB
Category
Productivity
Compatibility
Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2018 Hyundai Motor America
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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