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Gett - Car Service & Rideshare

By GT Get Taxi Ltd.

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Description

With so many ride hailing and taxi apps to choose from, why ride with Gett?

Gett is fair and transparent!
• Our cars never surge! Rain or shine. Day or night. The price you see is the same.
• Our firm quotes mean you will never worry again about a running meter or comparing taxi rates.
• With flat rates to/from airports (JFK, LGA, EWR), $3 ride sharing commutes on Gett Together, and $10 Deal rides, you know what you are going to pay before you order with flat black car fares.

Gett is cheaper than a taxi. Hail-yeah!
• Enjoy the best NYC black car rates - $10 private rides anywhere in Manhattan - for up to 30 minutes and 4 miles.
• NEW ride sharing service: For only $3, Gett Together lets you commute in shared SUV rides along pre-set lines during the week.

Gett is convenient!
• Request a black car in just minutes, or book your ride in advance. You'll never have to wait in line for a taxi service again!
• Select whatever car meets your needs: Gett Together, Standard, Deal, Premium, or SUV.
• With an average pickup time of 3-5 minutes, we're never too far away.

Gett drivers love us!
• We handpick NYC's best to provide a safe and reliable ride for you. In return, we don't stiff them with crazy commission rates.

Gett car service is easy to use -- here's how it works:
• Open the app and choose your preferred NYC car service class.
• Select where you are and where you are going.
• Once ordered, view your driver details and your black car's location.
• Rate your driver after the ride and share your feedback to make your next one even better.
• Don't forget, invite friends and earn free ride credit every time they use your code.

Have a question? Call us at 855-200-4388 or email us NYC@gett.com. We're here for you 24/7.

Join the Gett community and ride happy!

What's New in Version 8.7

We've improved how coupons are shown on the app so that they're more intuitive to use.

Update the app to get the latest improvements.
Love our app? Rate us! Your feedback helps us better serve you.
Have a question? Call us at 855-200-4388 or email us NYC@gett.com. We're here for you 24/7.

Ride happy!

iPhone Screenshots

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Customer Reviews

Behind in tech and customer support. Also uses terrible ad tricks, not cool!

1. Bad customer care: they promise to solve problems in 4 hours but do not bother to actually do that for, still counting, 2 days...
2.Their mapping accuracy and capabilities are off, I often have trouble knowing where the car actually is. Behind Uber on that, but that's the expectation so they should catch up. Or even do not be wrong and that should do it.
3.They promise $50 credits in big bold type and you tap on a button that says Use Credit. But in reality you only receive $5 off. So when I looked again, I realized there is a smaller type explaining how I am only gonna get $5 off for the next 9 rides. It is fine if that's the fair amount but please DO NOT think you are clever by just making $50 credit large. You know people are mobile and possibly in a hurry and won't read the smaller only $5 off text. But this "clever ad trick" is upsetting your users and making you lose them for the many many other apps with clearer interface and above all more honest messaging.

Amazing service & great price quotes

Gett has been my to-go service since my friend introduced me to the app. Their quotes are significantly lower than Uber & Lyft and always provide a "non-surge" price. The drivers are also very professional and provide exceptional service when I order a car through Gett. Top notch - especially when travelling to the Bronx from a long night out in the city on a weekend. Gett will quote you either half or less than the estimates you receive from Uber and Lyft.

Faulty app; Awful customer service

I ordered a car to go to work. When I got in the car, the destination on the app (and the driver's GPS) was completely different! The driver agreed to take me to the correct destination. I couldn't correct it on the app. I called customer service and waited on hold for 10 minutes. They said not to worry about it. But the initial detour cost me an extra 20 minutes--AND they charged me more than the quoted price.

Not to mention that their quoted prices don't include taxes that add more than another 10%.

They promise a response within 4 hours. I sent a message to them about these problems--sent two messages on a Thursday and received an email response on Sunday afternoon saying my issue required "immediate response" so I should call them.

Yes, three days later their only response was to tell me my issue required immediate response?! And that I needed to call them ( again)?

Then I received an email two days later saying my case was closed.

The whole experience was appalling!

Gett - Car Service & Rideshare
View in iTunes
  • Free
  • Category: Travel
  • Updated:
  • Version: 8.7
  • Size: 108 MB
  • Languages: English, Hebrew, Russian
  • Seller:

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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