Join the GettingOut community! GettingOut provides reliable inmate communication services that help you stay connected. Our free mobile app lets you send messages, manage your account and more, all on the go!
- Access your account anywhere, anytime
- Send and receive messages
- See your contacts
- Manage your account
- Check status updates
Ratings and Reviews
It works for us..
The only problems we had with it. Is when I was first getting my laptop which is new. I could see him he could see me but we could not hear each other. I finally got my laptop audio to work. But they charged us for the full call. When we Close the call within a minute and a half because we knew it wasn't gonna work they did not refund him so he's out at least $12 which is an a lot but it is while you're incarcerated however I do love being able to just text him when I want I haven't had a problem with him not getting my text and I always get mine. Some days it buffers allot. All in all I love the fact that I can see his face every day. I'm sure Telmate will work out the kinks. It's a new program. Not sure why people always have to leave horrible comments. Thank you telmate for making today technology work. Doing time is hard. And this does make it a little easier.
Shouldn’t Have updated
Haven’t had any problems with this app working until this new update (2days old). Now there used to be an option when depositing money where u could initially put $10 and have to the option to round up to $15 and receive a free 5 min phone call... I’d always choose that when depositing until recently bc it stopped showing up. That’s when I noticed there was an update so of course I updated. Still not an option to get a free call and I go to messages, open one up, and then the app just shuts off and I’m back to my home screen. Whyyyy? Please fix this and bring back the other depositing options!!!
Over the past month their as been so many issues within this app. Starting with myself typing a message then a pop of location service isn’t found and I’ll lose my entire message!! Which gets frustrating after awhile. When my money is low on the app I try to add money but it keeps declining my card. I had to call the company and wait over ten minutes to have the call dropped twice and then pay more to have it done over the phone. Then I don’t receive any notifications when I get a message which is frustrating because I will not know when the inmate messages me until I manually check the app. I hope all these issues are fixed ASAP.
- Telmate, LLC
- 9.8 MB
- Social Networking
- Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- You must be at least 17 years old to download this app.
- Unrestricted Web Access
- © 2017 Telmate, LLC
With Family Sharing set up, up to six family members can use this app.