The official mobile application of GIGM.com.
This application is very simple and easy to use. You can book your bus travel ticket without boundaries. Accessible anytime anywhere.
You can also track all your booking activities and get up to date information from the mobile application.
Guess what's new? You can now subscribe for a pick up service right from your mobile app, by this we mean that you can save yourself the hassle of going to a GIGM terminal or shorten your travel time by opting to be picked up from any of our several pick up locations. Indeed, we are taking road transportation within Nigeria to another level.
This application basically brings road transportation closer to you in a unique and convenient way.
So what are you waiting for? Join the community of people, utilizing this application to solve road travel needs everyday.
-We listened to your reviews and have come up with an easier, and more friendly User Interface, just to give you that extra satisfaction and ease of use of the app.
-We have also improved the Pick Up feature, such that subscribing to a pick up service is a lot easier.
-Pick up notification will sent to notify all subscribers of a pick up service the moment the trip is about to commence.
-Pick up service subscribers can conveniently track the pick up vehicles as it approaches their pick up point.
Ratings and Reviews
Above average but far from the best
My experience with the app has been so so. I think it still needs a lot of work. I wonder why your pay terminal is asking for my bank pin to confirm the card belongs to me. Nowhere is this done when I pay online. I verify transactions with my hardware token! My experience from late last year was terrible. Booked a ticket from port harcourt going to festac and got to terminal to learn that no bus is going to their old Ojo road terminal so I had to go to AJA! I was not compensated for this inconvenience. There was no apology. I got home about 10pm even though we entered Lagos about 6pm. My house is at festac instead I was taken off route and I had to pay transport jumping cabs that night just to get home. If a bus is not available to a location please stop advertising availability on your website. It’s fraud. I’m due to travel again in a couple of days. I hope when I get to the terminal in port harcourt I won’t be told there’s no bus going to festac cos that would be the last straw!
I downloaded this app to book a trip. For over 48 hours i kept trying to book and pay it was not possible. I called the customer service twice over the days and they only said the IT is on it. If the IT is on it, the problem should be resolved by now.
I felt like the app is a trick to get it downloaded with it being of no use to the customers.
Why are the payment options not working both in the app and in the desktop. Or is this a strategy/ploy to make the customers cue in the bus station struggling for a ticket in high price this Christmas season.??? Just one of the extra exploitation transport companies impose on helpless customers waiting to travel for the holiday to see their loved ones. It’s just a disappointing plot though. It’s very disappointing to see this, let alone from GIGM.
Don’t waste your time and money
I booked for a ticket online getting to the park the manager there said my ticket was not valid that I should pay for another ticket that they are going to reserve my first payment which I did, after 5-working days I didn’t get any reversal, i contacted customer care they said no refund policy. Keep off!!! rather they will sneakily take your money. I wish I can rate 0 star
- G.I.G MOBILITY LIMITED
- 49.8 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- 2017 © GIGM.com. All Rights Reserved
With Family Sharing set up, up to six family members can use this app.