Glympse En Route
By Glympse Inc.
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Glympse En Route is a cloud and mobile app business solution that provides live location and real-time ETA to your customers. Significantly enhance your interaction with customers by transforming the uncertainty of promise times into a compelling and satisfying experience while they wait for deliveries or service calls.
Glympse En Route leverages our industry-leading temporary location sharing technology to provide your customers with the information relevant to them for a scheduled appointment or delivery. The Glympse En Route web-based management console allows easy assignment of tasks between the back-office and users in the field. The field agent user experience includes an easy to use interface listing the daily assigned tasks, destination location and relevant customer details. Field agents start their tasks with a simple tap, which automatically shares a Glympse of their location with the awaiting customer.
The Agent Connect feature enables direct communication between back-office and field agents. With a single click from the web portal, dispatchers can now have 2-way voice communication to mitigate and quickly resolve issues with unparalleled efficiency.
Incorporate Glympse En Route today and begin delighting your users with an enhanced customer experience journey even before their scheduled appointment begins.
Note: Continued use of GPS running in the background can dramatically decrease battery life.
What's New in Version 2.2
General bug fixes
Support added to allow for time-based and configurable geofence parameters
Battery hog privacy invader.
Eats battery power due to constant running in the background. Displays incorrect info to people, parked outside says 30 minutes away or more. Customers don't use it. Tracking stays open way to long after arrival which allows people to track you down after you left because they were not home. I have had that experience a few times Since we are not able to end the action. And since I work in An a area that's really not so great those experiences are not pleasant ether. I don't even want to use this because I don't believe customers need my location for them to have a better experience.
- Category: Navigation
- Updated: Nov 10, 2016
- Version: 2.2
- Size: 50.7 MB
- Language: English
- Seller: Glympse
- © 2016 Glympse Inc.
Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.