The GM Financial mobile app gives you convenient and secure access to your GMF account anytime, anywhere. Wherever your journey takes you, you have the tools you need to make payments, update information and keep your Chevrolet, Buick, GMC or Cadillac vehicle account on track.
This app lets you:
• Make a payment or set up auto pay
• See your payment history
• Manage multiple accounts
• Conveniently access your account 24/7
This app may request access to:
• Read phone status and identify
• Have full network access
• Prevent phone from sleeping
• Receive data from Internet
• Control vibration
• View network connections
• View Wi-Fi connections
You can disable access for these permissions in Settings. Updates to this app may automatically add additional capabilities. This app does not support rooted devices.
If you need help with GM Financial mobile, please message our Customer Experience team in the app, or through MyAccount on the web at GMFinancial.com/MyAccount. You can also message us through Facebook at Facebook.com/GMFinancial or Twitter at Twitter.com/GMFinancial.
Minor Bug Fixes
Ratings and Reviews
This app is horrible. I can no longer use the “Contact us” messaging feature to apply my extra payments to principal, because I used this excellent feature once and apparently you have to “resolve” the conversation. It never prompted me to “resolve the conversation”. And because I didn’t, it now won’t let me resolve my last conversation at all. So therefore I try to send a message, and it says “error sending message”, I try to resolve the conversation by pressing the button, and it does literally nothing. And NOW the app crashes completely every time I try to log in!
So I can no longer use it to send payments at all, and even if I can eventually log in (which I’ve tried to 8 times in a row now), I can’t send extra payments to principal, and it wastes the payments on interest and my loan balance remains the same. I hate this so bad! I called customer service to try to fix the “contact us” messaging feature and all they could tell me is “We can delete your account and you can make a new one”. I strongly refused that because I don’t want to have a chance of making 5 months of credit history disappear! As soon as my credit gets a little better I am refinancing my loan with some company that isn’t complete garbage!
Apps needs some more work!
The app is nice for an one time payment, but you can’t use app to schl next month’s payment, had to close app and open up website, if I still gotta open up website what’s the point of app? You should be able to schl an payment for December now, but unfortunately on the app that’s not possible until the 1st, how awkward is that? LoL
I got online and schl my December payment, the app said processing, what the heck? I got right back on the website and deleted payment, I don’t trust GM anymore, they done got me once, by taking two payments from me, instead of catching it and notifying to see if I made a mistake, not GM they automatically gonna deduct, so be very careful on schl payments and dbl check to make sure you don’t have any schl already.
Developer Response ,
Thanks so much for letting us know about your problem. We'll take a look at how this functionality in the app is behaving, and we'll get any adjustments to this functionality into a future release.
Figured the app would be better than the webpage, fail..
It doesn’t show current balance you owe on the web page. Figured the app would but it’s just as useless. Like any other loan or account if you make a payment it will show you your balance. You don’t have to wait a month before you are able to see. If I pay $1000 today I want to see my new balance in 24hrs, not in 30days. We are trying to pay it off and seeing the balance come down as you make multiple payments is motivation, but having to wait is not.
- General Motors Financial Company, Inc.
- 76 MB
- Requires iOS 10.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular, iPad (5th generation), iPad Wi-Fi + Cellular (5th generation), 12.9-inch iPad Pro (2nd generation), 12.9-inch iPad Pro Wi‑Fi + Cellular (2nd generation), 10.5-inch iPad Pro, 10.5-inch iPad Pro Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch), iPad Pro (12.9-inch) (3rd generation), iPad Pro (12.9-inch) (3rd generation), and iPod touch.
- Age Rating
- Rated 4+
- © 2018 GM Financial
With Family Sharing set up, up to six family members can use this app.