Google Pay is the fast, simple way to send money to friends and pay online. Getting started with the app or on the web is easy. Just add a card, and you’re ready to go.
MANAGE YOUR INFO FROM ONE CONVENIENT PLACE
Google Pay lets you add a card from any bank, then easily update your payment info. Plus, you can see transactions in an easy-to-track place.
SEND AND RECEIVE WITH EASE
Pay your friends, or better yet, get paid by them with Google Pay. No more IOUs. No more bank transfers. Just a quick way to pay using the cards already in your wallet.
SET REMINDERS FOR RECURRING PAYMENTS
Enter your payment details in advance, then get reminders when it’s time to send or request money so you never miss a payment again.
ONLINE CHECKOUT IS AS QUICK AS A CLICK
With Google Pay, you don’t have to remember all your card details or fill out endless forms on your phone. Just add your card in the Google Pay app and spend less time checking out, and more time checking in.
ENCRYPTED AND SECURED BY GOOGLE
Google Pay protects your payment info with multiple layers of security, using one of the world’s most advanced security infrastructures to help keep your account safe.
Still have questions? Head over to https://support.google.com/googlepay
Ratings and Reviews
Unreliable and Downright Bad Customer Service
A friend sent me some money via the app. I tried to claim it and it claims I’m signing in with the wrong account. We’ve triple checked it and ensured the account is correct from both the sender and the receiver. I’m on what must be close to my tenth customer service representative. Some time back the rep told me it was an Engineering issue and that she’d follow up with me in two days time. Instead I got another email asking me to “sign in with the correct account” from a different CSR as if we’ve not checked that half a dozen times already and had an Engineering case opened. I finally request a supervisor and he again asks me to do the basics for the twentieth time. I finally asked him about the Engineering case and he says it’s not resolved. Ten days, several emails, two chats and two phone calls later the case still isn’t resolved. CSR’s (you will get a new one every time and have to explain yourself all over again) from Google can’t be bothered to read case notes and take the lazy way out (have you tried logging in with the correct account?) every time. Google couldn’t care less about my money and they won’t with your’s either.
I will NEVER use Google Pay for a transaction outside of Google again.
I have a friend that is much less fortunate than I am and his mom lives with him so I’m trying to help them out by sending them some money I’ve dealt with google customer service for DAYS between text message email and phone calls I couldn’t get any help they just kept running me through the same process over and over asking for the same thing they also kept switching me between customer service providers I imagine to start the process over because no one wanted or maybe could fix it? So I finally gave up and went to Walmart and paid my money to them. I would suggest if you have a debit card that is also read as a credit card to not use this app because they will have no clue how to file your card in their system so you can use it. Or maybe it’s because i use a small bank I have no idea I couldn’t get any real answers from anyone this was a terribly frustrating process I’ll be trying my hardest not to use google anymore but surprise surprise they own everything and don’t care about us hey googles the new Donald trump.
A HUGE STEP BACKWARDS
Google wallet was really great, but as the adage goes, “Nothing good lasts forever.” Why Google decides to do anything they do is beyond me. Furthermore, the audacity with which they do things without the slightest regard for the users of their products, is a testament to just how little they care about us. Their sole interest is in revenue. We are unwitting revenue generators for them. WE are the PRODUCT. WE are the under-compensated revenue generators for this ugly giant. Yet they act as if it THEY who are doing US they service.
Back to my original thought. Apparently, Google decided to “upgrade” its pay app. Now, instead of just clicking on the email of a recipient, you have to pick their phone numbers. SOME PEOPLE HAVE MORE THAN ONE PHONE NUMBER. This means we must either flip a coin, or dance around and write numbers down. Also, the “history” of recipients with notes has magically disappeared. This was the feature that made the app worth using. Now they’ve put guesswork into the app.
What’s worst of all, is that Google ignores these reviews. Doesn’t that just make you feel valued?
- Google LLC
- 132.6 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Arabic, Bengali, Bulgarian, Catalan, Chinese (Hong Kong), Croatian, Czech, Danish, Dutch, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kannada, Korean, Latvian, Lithuanian, Malay, Marathi, Norwegian, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Tagalog, Tamil, Telugu, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- You must be at least 17 years old to download this app.
- Unrestricted Web Access
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2018 Google
With Family Sharing set up, up to six family members can use this app.