A better way to pay and ride.
GoPass is the all-in-one travel tool that is like having a travel-sized tour guide at your side. GoPass is the easy way to buy transit passes for DART, Trinity Metro and DCTA – right on your phone! GoPass is so easy to setup and use – you’ll never buy a paper ticket again!
- Mobile ticketing which allows you to purchase passes and store them for up to 60 days.
- Real-time trip planning with step-by-step navigation.
- Digital GoPass Wallet allowing you to store multiple credit cards or utilize Apple Pay for convenient purchasing.
- Cash to mobile option allowing you to load cash to your GoPass Wallet at retail locations.
- Personalize the app by saving your favorite routes, stops and pass types.
- Profile and payment protection including PIN verification and touch ID.
- Ability to send feedback directly from the app.
- Advertising of GoLink service flow
- Bug fixes
Ratings and Reviews
GoPass has high ambitions but comes up short.
It works well as fare payment tool. Its navigation features are a mess:
—Busses on the street are often not shown in the app. This may be a function of technical problems outside of GoPass (e.g., nonfunctional GPS unit), but it is chronic.
—The next bus feature is inconsistent—sometimes buses in immediate vicinity are shown, sometimes not.
—The arrival time predictions are unreliable. Often buses are shown as arriving a couple minutes before schedule; inevitably, they arrive on or, more typically, behind schedule.
—The feature where you tap on next bus to get exact location on a map often doesn’t work.
—GoPass and Google Maps information for same bus line can be inconsistent.
—GoPass navigation recommendations are more “conservative” than Google Maps recommendations. GoPass seems to overlook options that involve vehicles 5-10 minutes away, which increases predicted trip times.
All these things undermine the effectiveness of GoPass for customers. This is unfortunate given GoPass’ ambitions to be a high quality and effective app for public transportation customers in DFW region. With time, hopefully GoPass will improve.
A New And Better App That Now Gets Updates
Much much better than the original that was mainly a source of tickets. The GOPass app is a substantial improvement. I finally stopped checking Google and Apple Maps because the schedules are now accurate. I’ve never had a problem figuring out how to buy a ticket, and if it’s always crashing on your phone, I’d have the phone checked. I use it every week and app’s ease of use and reliability suggest the requirements, coding and testing were complete and well done. I’m grateful for the new and better app and its smooth implementation.
Boarding is Easier
Expedited tickets for DFW transportation in a jiffy!
This APP really works fast, convenient without the hassle of finding a ticket vending machine or human interaction. Hopefully in due time a few things should be considered ie: Instead of 1 DAY PASS or 31DAYS PASS....The options MUST change to allow flexibility.
I travel 50% due to work and some days I’ll ride the train 3xs a week, this mobile APP only has 1 day pass because of this I have to purchase tickets every morning for the TRE.
There a few SERVER issues on the train that complicates the purchasing process on the APP.
I love it because it certainly makes my traveling easier.
- Dallas Area Rapid Transit
- 145.8 MB
Requires iOS 9.1 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © DART/Trinity Metro/DCTA
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.