goShadow allows you to view care through the eyes of patients and families to improve outcomes and experiences while reducing costs.

What is goShadow?

goShadow is a simple, easy-to-learn solution that will enable you to make direct, real-time observations of patients and their families as they move through each step in their care journey. You and your teams will identify opportunities for improvement and generate the sense of urgency needed to redesign care delivery.

Transform Care in 3 Steps

• Define the Care Experience
• Use the app to observe and record in real-time
• Report your findings to drive change

Common Outcomes of Using goShadow

• Improve the outcome, quality, and safety of a care experience within any organization.
• Enhance staff engagement level through improving collaboration
• Improve process efficiencies while simultaneously reducing costs.

The Origins of goShadow

Shadowing is the cornerstone of the Patient and Family Centered Care Methodology and Practice (PFCC M/P)—a simple, replicable, and sustainable six-step methodology to deliver ideal care experiences and improve clinical outcomes while decreasing waste and cost. The PFCC M/P creates a sense of urgency to drive change by viewing all care experiences through the eyes of patients and families. PFCC Working Groups and Project Teams identify the gaps between current state and ideal care experiences and collaborate to close the gaps.

What's New

Version 3.1

- Timers optimization.

Ratings and Reviews

Great for process improvement


Great app that Lets you create experiences and coordinate shadowing processes with many employees. You can easily capture and categorize your notes. You can also take / attach pics and rate each action. The reporting side on the web takes all of your data and organizes it in a way that helps you discover obvious room for improvement of a process. Even though this works for patient process improvement it can be used for any process across any industry.

Really helpful for collaboration


I stumbled on this app and have found it really helpful for collaborating with my team and my advisor. While observing, I often write any questions I have and my advisor has found it very easy to add his answers to my notes. Really enjoying this App!

Amazing app


I’ve worked with lots of patient platforms and systems and this is by far the best so far. Still playing around with it and finding so many new perks


AMD3 Foundation
129.6 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
© goShadow, LLC


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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