iPhone Screenshots

Description

GotoBus provides an easy way for you to compare and book bus tickets and hotels at your fingertips. You can easily compare 4000+ bus schedules and prices throughout the United States, Mexico, Europe, and Canada. We work with more than 80+ bus companies to help you find the best deals on your next bus trip.

- Find exclusive deals on your bus tickets from our partners, including Greyhound, Peter Pan, Tufesa, OurBus, National Express, Eastern, AABus, Coach-Run, EastWest Bus, Rockledge, Jaguar, and more.
- Travel Plan changed? You can easily self-reschedule or search for your previous purchase within the app.
- Try our new release for real-time bus trackers and self-check-in tool; bus travel can’t be easier.
- New to the city? Use our map to find the closest pick-up and drop-off locations.
- Don’t forget our Loyalty program. Earn a free trip using your travel points.

GotoBus.com is the leading go-to website for booking inter-city bus ticket online since 2002. We believe marking travel plans should be simple and fast, and we work hard to make sure our customers can book bus tickets on-the-go, even minutes before boarding the bus.

For our partners and bus operators, you can also view your booking reports and enjoy easy customer check-in features such as validating tickets by confirmation number, cross-referencing the customer’s name, or simply scanning the car code on the e-tickets.

What’s New

Version 1.26.11

1. Improved driver check-in
2. Removed hotel search temporarily

Ratings and Reviews

4.0 out of 5
161 Ratings

161 Ratings

hirodadada ,

Horrible Customer service and rude driver

I waited the bus from 20minutes before at the pick up location. I even got in the bus at on time, though the bus driver withdrew me from the bus and said that they do not have capacity for me (Gotobus over booked). I had the confirmation of my ticket in my email. The bus driver did not explain the situation and just literally left me at the pick up location. I called the all number provided in their website and email, but no one got my phone call. They made me wait over 40minutes and just hang up. That’s insane customer service. When I used the live chat service and asked for help, the operators said “please wait” and left the chats. It happened over the 6 operators. They even didn’t want to give you the refund for their mistakes. When I asked the name of the manger or supervisor of the Gotobus, they left the chats. It’s scam company. Never never used this service. I still have been waiting to get the refund.

knowyourider ,

not great

Downloaded it because it promised a discount, which it did not give me. Fine print says not valid everywhere but it should tell you whether or not it is valid. Plus it just seems poorly put together. For instance it asks if you want to receive notifications and I said no and then it says please accept notifications, same with location settings. I was nervous putting my credit card information into it because it does not seem professionally designed. I will not be using it again

E R R A ,

Poor customer service

A booked trip was canceled, and the email I got said to reschedule or if a refund is needed it would be given but it did not say I couldn’t reschedule and if it wasn’t a good time I could get my refund. Well it took over a week and about four or five emails later for them to contact me just to say I can not get a refund because I chose to reschedule so be careful do not reschedule until you know forsure the other trips fit your schedule now I’m stuck giving this garbage company money.

Information

Seller
GotoBus.com
Size
68.1 MB
Category
Travel
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© GotoBus.com
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like