iPhone Screenshots

Description

Get a safe and reliable ride in minutes with Grab transportation booking service (formerly GrabTaxi / MyTeksi) . With the largest pool of drivers in Southeast Asia, Grab offers the fastest transport booking service for taxis, private cars and motorbikes.

We connect our driver community to your transportation needs for every price points:

• GrabTaxi: Book a budget or premium taxi from Southeast Asia’s largest network of drivers.
• GrabCar: Ride in comfort of a private car service and pay a fixed fare for your ride.
• GrabBike: Get around quickest way possible, as a bike passenger.
• GrabHitch: Hitch a ride or give someone a lift with our social carpooling community.
• GrabShare: Carpool with another party heading in the same direction and save up to 30% less on fares.
• JustGrab: Get the nearest vehicle, either a taxi or car, so you can be on your way faster!
• GrabFamily: Enjoy peace of mind, with a child friendly booster seat for your youngest travellers.
• GrabExpress: Send your parcels and documents with a delivery service you can trust.

Travel with confidence knowing that Grab invests heavily in safety training for drivers, offline driver screenings, in-app safety features like number masking, personal accident insurance coverage, and safety education and partnerships with the government.

Pay by cash, credit card or GrabPay Credits - the choice is yours. You’ll get an email receipt immediately after your ride.

How to Grab:
1. Download the app for free and register your account
2. Start booking! The app auto-detects your location for pick-up. Choose your destination.
3. Choose what kind of transportation you need - taxi, private cars or motorbikes.
4. Confirm a driver and track them as they make their way to you

Did you know:
You can use the same Grab app to book rides in all 7 countries: Malaysia, Singapore, Indonesia, Thailand, Vietnam, Philippines and Myanmar.

What's New

Version v4.53.1

Fresh in is a brand new booking experience...
• Always pick the right location with suggestions, search, or simply by adjusting the map
• Less clutter on the map screen, focusing on trip options that matter
• A more beautiful experience overall, no more annoying green screen as we find you a driver!
… and a completely redesigned rewards catalogue
• Find rewards easily by category
• Say goodbye to the endless scroll, just filter and sort to find exactly what you want
• Discover special deals that keep it fresh!

Ratings and Reviews

4.3 out of 5

4.3K Ratings

4.3K Ratings

So many ads and pop ups

xRoisinDubh

Every time I open the app I get pop up ads. They made the map view smaller so they could put in a constant banner ad for the GrabPay credits. Why? Put it in the menu or make it smaller or have an option to turn it off.. I’m looking at that screen to see the map, not a constant oversized advertisement. The driver detail section is also oversized. The map is the main thing people are wanting to see.. make it the focus. The app should also have smarter predictions.. I literally have to type out the exact same locations to and from every day and night.. why wouldn’t you have it learn to plug it in for me by now? Or have favorites, like Home and Work? I also can’t tell you how many times I’ve had to navigate for my driver because they don’t know where they are going. ISN’T THAT LIKE THE ONLY REQUIREMENT (BESIDES OWNING A VEHICLE) FOR BEING A GRAB DRIVER??? The estimates they give for how far away a driver is are a joke. Usually it’s at least double. And if you cancel immediately because the driver who accepted is too far away, then you get put on a “Canceller List” and it becomes progressively less likely you’ll get a ride each time you do so. Extremely petty. Very annoying overall.

Really Great App with a few shortcomings

msdz919

Love many features of the app: Just Grab is great, car options are very diverse, and love the ability to add multiple destinations for a trip. Grab also has a very easy messaging interface, and seemingly better GPS than Uber. Plus, the reward program is AWESOME.

The one major objection is that you can't cancel a request once made and before a car is assigned. The only way to TRY to cancel a request is to shut down the app and even then I still sometimes get assigned a car after the app has been closed. You can only cancel once a car is assigned, which you get penalised for - this seems a bit unfair. Uber allows you to cancel mid-request which is helpful on both the passenger and driver side.

Also, it would be great to see an ETA during the trip as Uber has. To know my ETA with Grab I have to track on my own by GPS.

Horrible, unhelpful and unreliable. Worse driving service app.

SirJV

I used this app once and had a horrible experience. I was going to try and give this app another chance but the customer service is USELESS. Their drivers are not trained at all as well. My driver did not understand how payments work with his app and wanted me to pay cash when I already paid with my card when requesting a ride. He just kept hassling me for about 30 minutes wanting me to pay cash. Security guards had to come and explain to him that I already paid him but he kept insisting me to give him cash. Not only that but My driver got lost and went the wrong direction and ended up having to pay toll because of his mistake. I ended up having to get charged for it. When I brought this up to customer service all they said was "sorry" and They wouldn't reimburse me my money.

You're better off using another driving service app if you want a smooth ride to your destination. This was the worse and most uncomfortable ride I have ever been on.

Information

Seller
GRABTAXI HOLDINGS PTE. LTD.
Size
204 MB
Category
Travel
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Burmese, Cambodian, Indonesian, Malay, Simplified Chinese, Thai, Vietnamese
Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© GrabTaxi Holdings
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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