iPhone Screenshots

Description

Grasshopper customers can now run their businesses from anywhere with the new Grasshopper iPhone app:

* Call and text* using your Grasshopper number (requires working phone service on your iPhone and data access)
* Text in US now supports MMS and Group messaging capability
* Check messages and call history
* Set up push notifications for missed calls and messages
* Sign & email faxes and PDFs**
* Easily call extensions on your Grasshopper account
* Change call forwarding settings
* Make and receive calls over WiFi in areas with little or no cellular coverage***
* Easily detect suspected spam calls with WiFi calling***

Sound professional and stay connected from anywhere, always, with the Grasshopper iPhone app.

Note: The app works by calling an access number through your iPhone's regular dialer app after sending a 'heads up' by data to our servers beforehand. So you need to have voice AND data access for the app to work.

*Available in US only. Must be subscribed to the service and be signed in as an admin to use texting
**To sign any PDF, simply click the actions icon when viewing a PDF and choose "open in Grasshopper" option.
***Available in US only.

What's New

Version 4.1.6526

- For Call out over cellular network, provide information about the called number shown on the native iOS call out alert.
Note: If the user clicks on Cancel instead of Call, then additional tap would be required to dismiss the info screen.

Ratings and Reviews

4.7 out of 5

3.7K Ratings

3.7K Ratings

Works ok

parmstrongmft

It takes calls well. I like the distinctive ring tone and that voicemail is separate from my own cell phone’s voicemail. Making calls is nice so I don’t have to give out my own number. But that is WHEN that feature actually works. It is not reliable in my opinion. About 40% of the time, when I attempt to make a call, I get horrible feedback and white noise and cannot hear a ring tone. Once the other person answers, I cannot hear them over the distortion.

Another VERY annoying issue is if someone texts the primary number, EVERY PERSON (extension) in your company who has the app loaded WILL hear a text alert and see that text in a banner alert. Only Ext 1 is supposed to receive audio and banner alerts to texts to the primary number. What is Grasshopper’s response to repeated complaints about the problem? COMPLETE SILENCE!! They refuse to acknowledge a problem that has existed since an upgrade 8 months ago.

Major Improvements Needed!

Zaspod2675

My company has been using Grasshopper for many years now. Overall it’s a great service, however, the customer support department never get our system right. There is literally one person there that we work with because she is the only one that doesn’t crash our system.
The App itself is terrible. Never works properly. More bugs than I can even recall to list here. The biggest problems I have are audio problems while using a Bluetooth headset, app crashing, app not loading past calls/texts/voicemails without killing app and reopening, call connection and dropping problems with WiFi calling, and on and on.
Grasshopper has served our company well but if this app doesn’t get resolved this quarter we will likely switch to a competitor with a more reliable system.

Used to work great, not now

Koverst

The app takes forever to load all of my recent calls and voicemails which makes it very frustrating when I’m trying to find a number or voicemail quickly. For at least five minutes it says I have no calls, voicemails, text etc. and I have to keep refreshing over and over until it will finally display them. Also at least half of every call that I get if not more does not allow me to access my options such as speakerphone, call holding, mute, ect. which also makes it very difficult when dealing with clients and trying to schedule appointments on the go. I always have to keep a pen and piece of paper in my pocket for when this happens which is extremely inconvenient. I am in the process of trying to get my company to change to a different call service.

Developer Response

Hello, Sorry to hear about the issues you are having. Kindly update to the latest version which has the fix for number copy issue along with other crash fixes. In case of any additional issues, please feel free reach out to us from Grasshopper App Settings -> Give Feedback to help us debug this further. Thanks

Information

Seller
Grasshopper
Size
92.3 MB
Category
Business
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2018 Grasshopper
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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