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GreatCall Link

By GreatCall, Inc.

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Approximately 42 million Americans provide care for aging family members. GreatCall Link, the premier tool for family caregivers, makes it easy to keep everyone up-to-date, promoting a lifestyle of independence without sacrificing safety for aging family members with a 5star device.

GreatCall Link includes:

- List of locations recently visited
- Battery status of a connected Greatcall device
- Current map location through patented GPS technology
- Weekly summaries based off device’s activity
- Alerts when an emergency call is made to 5Star


“I just don’t know what I’d do without the comfort that Great Call gives me, and now with this app, it’s always giving me updates and giving me peace of mind. Thank you!”
- April W.

“I'm really appreciating the service provided, and especially the app and website, as these have helped me to keep my Mom honest about wearing the 5Star device. I know if she has forgotten it, as the battery status shows 'charging', which means it is still plugged in on her nightstand. Also love that it works when she is away from home, and shows where she is. Great job!”
- Gloria

What's New in Version 1.16

Various bug fixes.

iPhone Screenshot

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Customer Reviews

Needs some serious work!

Got my 86 year old mother a Jitterbug5 cause she needed a simpler phone, and I loved the option of having her GPS location via the app. You should know that the GPS is only updated a few times an hour unless the "5Star" button is called, in which case it's updated every few seconds. Even so, the map locator seems to work fairly well. However, the other features (being able to see battery level & status of phone) have only worked (i.e. shown up in my iPhone app) 2 days in the month and a half she's had it. Nearly always says "the 5Star device may be off or not in service" - even when I am standing there holding the turned-on phone. Very disappointing since we changed her phone service to Great Call (which cost more than the plan she had had) specifically to have this information. We'll see.

Frustrating App!

This app is driving me crazy! Very disappointed. It works sporadically and it's very unreliable. I live over 400 miles away from my 91 year old mother, and was hoping this app would provide me with some level of comfort in keeping connected to her when I'm not physically talking to her on the phone. It initially worked well, but shortly after started giving inaccurate information. It would indicate that my mother left home at 1:15 a.m. and returned at 1:45 a.m. My mother lives alone and doesn't drive. Now I'm getting a message that says the device is turned off or not in service. I've called support and I'm told the app is rarely wrong. The concept behind this app is great so I hope they find a way to fix these issues. I sure hope her actual device is functioning far more accurately than the smart phone app!

Disappointing GPS

I looked forward to being able to know when my mom was out and about and then safely home but the GPS function is terrible. Inaccurate location info. Others have noted the delay in updates, which I am willing to allow for in order to limit the battery drain. But the lack of accuracy is not acceptable. The app has said mom has traveled a mile or more from home when she had not left the house all day. And other times it did not record a trip she did take. Very disappointed in this functionality.

It does seem to be accurate on the battery level, however. I'm hoping they will work on the other issues as this app could be extremely useful to family members and other caregivers.

GreatCall Link
View In iTunes
  • Free
  • Category: Lifestyle
  • Updated:
  • Version: 1.16
  • Size: 44.8 MB
  • Languages: English, French, German, Italian, Japanese, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
  • Seller:

Compatibility: Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch.

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