GroundLink is the On Time Every Time professional black car service for reliable corporate travel worldwide. Schedule a ride to pick you up at the airport right at the gate, or include stops on your way. GroundLink is the industry’s most reliable and best value black car service, with an industry leading 24/7 customer service team and services in over 440 cities, and 110 countries worldwide.
Get a ride within minutes and skip the headaches. GroundLink is now better than ever with Ride Now service available in New York, Chicago, Dallas, Austin, Houston, and Boston! Our experienced and professional drivers are fully vetted, licensed and background checked to ensure you have the most safe and seamless ride.
Check out why business and leisure travelers love us!
- Book a ride now or schedule a future ride
- Get professional black car service in 15 minutes or less
- Connect your rides and take advantage of our flight tracking tools
- Reserve your private driver based on the duration of your travel
- Track your ride in real time
- Automatically track your flight and adjust pickup time
- Wide selection of vehicle options to best meet your needs
- Easily connect to and locate your driver
- 24/7 customer service
Join now and experience for yourself why people love GroundLink!
- Fixed bug preventing user to apply GroundLink credits
Ratings and Reviews
Don't be Fooled
Don't be fooled by what looks like a pretty slick app. This is not supported on the back end by the actual service that you are trying to buy (a driver to pick you up and get you where you are going). First te app has no mechanism to allow for an alternate passenger than the individual who has the profile. I tried to book a ride for my wife but the app would not allow me to change the passenger from my name to my wife's name. So I had to call after I booked the ride to change the name. While on the phone changing te name I was informed that the reservation was coming up as a pick up outside when I booked for an inside pick up (and paid an extra $10-billed direct to my ccard). Long story short...my wife arrived and there was no driver in sight. She called the service and they asked her to call back in 10 minutes (you kidding me?). She got her checked bags and called back. She was told their software showed the driver had picked them up already. Absolutely ridiculous. Utterly incompetent and unreliable. Don't use this service. Nothing but problems.
Fantastic App For Arranging Car Service In The USA And Worldwide
Update: The app enhancements are great. Really appreciate the continuous improvement on an already great product!
Original: I travel several times per month both for work and personal. Groundlink's app makes arranging car service very easy inside the USA and out. Groundlink is a global car service company, the app is an interface that can be used to do certain things with one's account, including to book rides, see upcoming rides, and it has other features as well. I understand that there are more enhancements coming and look forward to seeing those. This is a review of the app, not the car service but I would not bother to rate the app if I did not like the actual service the company provides.
Great Service, Good App
I've been using Groundlink for a couple of months now and absolutely love it! It's a little more expensive than a taxi, but so much nicer. Drivers are always early for pickup and I love the GPS feature on the app where I can my ride approaching.
The app does need a few tweaks though. For one, its been having a hard time lately finding my flight information to tag to my reservation, requiring a phone call or extra steps post reservation to resolve. My second issue is that the app doesn't allow you to make notes for the driver like you can on the website. Not that you always need to message the driver, but it would have useful to me on several occasions.
With Family Sharing set up, up to six family members can use this app.