The OpenTable GuestCenter app is a robust restaurant management and marketing solution that helps fill more seats, deliver remarkable hospitality, and optimize operations.
It is available for download for both OpenTable’s GuestCenter and Connect customers.
From an iPhone, GuestCenter and Connect customers can stay connected to their restaurant from anywhere. The Owner app on iPhone lets you check cover trends and stats, make and edit reservations, start a marketing campaign, receive VIP push notifications, and more.
Additionally, GuestCenter customers should use the iPad app for cloud-based front-of-house
guest and table management, shift planning, and more.
Note: This app is for restaurants using OpenTable. For information about OpenTable’s restaurant products and services, please visit https://restaurant.opentable.com/products/guestcenter.
If you want to book a reservation, please download the OpenTable diner app or go to https://www.opentable.com/mobile.
Check out this month’s GuestCenter updates to help you better your business:
• Add company name in the booking flow: Now add or update the guest’s company as you book new reservations.
• Undo and print chit pop-up when seating a reservation: This helpful pop-up lets you quickly undo a seating or print a chit for the party.
• Update to user assignment color in lists: User assignments will now be colored consistently across all the different views in GuestCenter.
• Minor bug fixes.
For more info, visit support.opentable.com.
Ratings and Reviews
Update is a Downgrade
Our restaurant switched over to Guest Center last summer and we have had continuous problems with the system. It seems great with all of the “improvements” it tries to make, however we have encountered countless glitches (most of which just so happen to occur in the middle of our very busy dinner rushes!). As a hostess (being the one that uses the system most frequently) I would consider this update a down grade. The system requires multiple refreshes just to get it back to how the screen should look. It hides reservations from initial view, “deletes guest history”-as in it won’t show a guest’s history and then when I add the guest back in, it will sync with it’s old information, so the information was in there all along. The reservation list glitches and makes it so that you cannot drag the reservations, you have to search it in the bar and then drag it. Overall, with all the issues we have been having, it makes it very difficult to use this system on busy nights, which is just about every night. Please fix these issues soon!!
I am a hostess and a very very busy restaurant . One of the top rated in the country. Love love this system . So far my only concerns would be that if I could have access to the floor plan on my phone so I can set up the servers section before hand, assign tables or even see what tables reservations are assigned to. Also would love if some of the tags had Icons matching/fitting what it stands for . Example : “business meeting”should have a “brief case”💼 logo or “graduation”should have a graduation cap or graduate wearing a cap 🎓👨🏾🎓👩🏽🎓logo etc... over all everything else works great.
The new system is nice, but everything is gray and too small.
The number of guests for each party should be bigger, bolder and red! The system on the ipad is different than the system in the office computer which is very confusing for the staff.
Also, the daily notes used to pop up immediately. Now, we have to search for the notes. I think the designers of the system should go back to the drawing board and help he restaurants have a better, clearer system since it’s already very expensive
- OpenTable, Inc.
- 118.2 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Catalan, Dutch, French, German, Italian, Japanese, Portuguese, Simplified Chinese, Spanish, Swiss German
- Age Rating
- Rated 4+
- © 2019 OpenTable, Inc.
With Family Sharing set up, up to six family members can use this app.