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Marriott Guest Services

By Marriott International

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We’re on a mission to shape the future of travel and we need your help. To make your Marriott experience even more enjoyable we’ve created a free guest services app for Marriott Rewards members that allows you to:

· Check in and unlock your door with your very own phone using a Digital Key.
· Receive in-hotel offers based on your location during your stay with LocalPerks
· Place requests for services and amenities up to 24 hours before you arrive
· Text directly with our hosts to request anything you need
· Share your feedback. Be among the first to test out the experience, and let us know what you think.

Introducing a Digital Key experience at: Baltimore Marriott Waterfront

In-hotel offers and service requests are available at the following hotels:
Baltimore Marriott Waterfront
Marriott Marquis San Diego Marina
Marco Island Marriott Beach Resort, Golf Club & Spa
Grand Hotel Marriott Resort, Golf Club & Spa
Denver Marriott ™ West
Irvine Marriott
Marriott Marquis Washington, DC
New York Marriott Downtown
San Francisco Airport Marriott Waterfront
Chicago Marriott Downtown Magnificent Mile
Cincinnati Marriott North
Charleston Marriott

You can also place service requests via our app at:
Boston Marriott Copley Place

What's New in Version 6.0.1

Bug fixes and performance enhancements

iPhone Screenshot

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Customer Reviews

Another terrible Marriott App

Another useless app from Marriott. Very disappointed! First of all the app requires you to know your confirmation number in order to use it. Who remembers their confirmation number? You should simply be able to login with your Marriott rewards number and password to have access to this functionality. Second. Why do you have to have a second app to perform these very minimalistic features? This should simply be things that are embedded in the main Marriott app however that app also leaves much to be desired. Third. These couple of features in the app are only available at a few select hotels. This is so not ready for prime time.

What does this app do?!

Platinum user who can't for the life of me understand what/why this is remotely useful. Or why I need a second app from marriott to do what the first app should've done?!


No way to enter a letter that's part of your confirmation number

Marriott Guest Services
View In iTunes
  • Free
  • Category: Travel
  • Updated:
  • Version: 6.0.1
  • Size: 7.5 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.

Customer Ratings

We have not received enough ratings to display an average for the current version of this application.
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