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Marriott Guest Services

By Marriott International

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Description

We’re on a mission to shape the future of travel and we need your help. To make your Marriott experience even more enjoyable we’ve created a free guest services app for Marriott Rewards members that allows you to:

· Check in and create your own room key upon arrival at the hotel using the Mobile Key-osk allowing you to skip the front desk.
· Place requests for services and amenities up to 24 hours before you arrive.
· Chat directly with our hosts to request anything you need.
· Share your feedback. Be among the first to test out the experience, and let us know what you think.

Featuring a Mobile Key-osk experience at: Baltimore Marriott Waterfront

You can also place service requests via our app at:
Baltimore Marriott Waterfront
Boston Marriott Copley Place
Marriott Marquis San Diego Marina
Marco Island Marriott Beach Resort, Golf Club & Spa
Grand Hotel Marriott Resort, Golf Club & Spa
Denver Marriott ™ West
Irvine Marriott
Marriott Marquis Washington, DC
New York Marriott Downtown
San Francisco Airport Marriott Waterfront
Chicago Marriott Downtown Magnificent Mile
Cincinnati Marriott North
Charleston Marriott

What's New in Version 6.1.0

At the Baltimore Marriott Waterfront, you can now create your own room key upon arrival using the the Mobile Key-osk and skip the front desk. Check in with your app before arrival then simply hold you phone up to the Key-osk located in the middle of the lobby with your Bluetooth enabled and tap ‘Create Key at Key-osk.’

iPhone Screenshot

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Customer Reviews

Great concept, but....

My last name has a hyphen in it. Can't find my reservation because the app won't let me type in the hyphen. It would be nice if there were a link from the Marriott mobile app or the ability to login to my account. Either of these options, and I'm all in!!

Great Concept / buggy

I have been using the other Marriot app for awhile with great ease. This app seems to strive for more conscience and efficient check in through communication. Unfortunately, it has been searching for my reservation for the past 30 min to no avail. 3 stars for concept and effort

Marriott Guest Services
View In iTunes
  • Free
  • Category: Travel
  • Updated:
  • Version: 6.1.0
  • Size: 8.3 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 7.1 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.

Customer Ratings

We have not received enough ratings to display an average for the current version of this application.
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