HAIL A CAB is the fastest way to catch a cab! With just a few taps on your smartphone, a licensed taxi driver in a city regulated vehicle will be on its way to your location.
•Locate cabs in real time – you will be able to see the closest available cabs near your location and even get an estimated time for pick-up before you book your trip.
•Track the progress of your cab from the map on your smartphone. If needed, you can even call the driver from the HAIL A CAB app.
•Register your credit card details and pay with a randomly generated Security PIN Code for each trip when choosing the credit card method.
•Provide feedback of your HAIL A CAB experience by rating each trip.
•Emailed receipts of your trip details.
•Order wheelchair accessible taxis from the HAIL A CAB app
•24/7 customer support provided by local dispatch operations.
HAIL A CAB is now available in Houston, Austin, San Antonio, and Galveston with more locations coming soon.
- Fixed issues with populating address.
Ratings and Reviews
Good, but needs more work
I was very excited to hear that Yellow Cab had an app out. When I first installed and started using this app, I found it very clunky. There didn't seem to be a way to easily book a trip. It took several tries and finally I discovered that I could go into favorites and book a ride. I had trouble when entering my destination via a Bluetooth keyboard. For whatever reason, the app kept getting my entries wrong each time and I tried around 8 times. Also, it would be helpful if someone could choose from a list of favorites to set the starting/destination points, instead of having to enter the destination each time. Email notification of a trip is nice, but email is not always handy. I think the app could be made to alert someone through either text messaging (especially since you've already filled in your mobile number), and/or through push notifications. Finally, I am a blind iPhone user that uses the built in screen reader called VoiceOver to use my iPhone. I found 2 different spots in the app that did not speak when my cursor/focus moved over them, such as the remarks field and the any vehicle field. I have not yet paid via card so I don't know how accessible this is with VoiceOver. All in all, the app gets an average rating due to the potential but also the work needed to make it competitive. I hope to be able to use this app for regular cab prescheduled booking and ditch the mobile web form I fill out now.
Always errors out
This app is a complete waste of time. I downloaded it and tried to input my address (which is well within their service area) and it just threw random 'Misc Error' with no information as to what the problem was. I finally discovered it can't determine the proper city because I live on the border of Austin and one of it's suburbs. Once I got this fixed (which took 30 minutes to decipher) I tried inputing my destination. From the initial problem I decided to forgo manually entering the data and used the app's 'Places' option to find the location (Well one near where I wanted to go because their selection is rather limited, I'd hate to try to go to a house with it). When I finally had all the information in I hit 'Book Taxi' and it threw the same 'Misc Error'. I killed the app and reloaded just to make sure it was as bad as I thought and sure enough it just keeps throwing the 'Misc Error'. I've designed an iPhone app and would have never let this be released. Absolutely terrible.
Don't expect this to work - it doesn't.
Now that Uber, Lyft and other services are no longer available in Austin, you would expect other services to fill in the gap. This is not the case. The reality is that without these services you will be stranded in different parts of town without the ability to book a taxi and the only option is to hail a random taxi in the street. Good luck with that. This "taxi" application simply doesn't work and you'll be walking across town now that there are no taxis and no uber service. That's the last conference I'll be spending here. What a disaster. If you use this app one of two things will happen: either your taxi will supposedly appear within 3 minutes and then cancel or a 3 minute arrival time will turn into 20 minutes. End result: no taxi. This is the kind of app that should be banned from the App Store. Now they have stolen all my details but I have no benefits.
With Family Sharing set up, up to six family members can use this app.