At Halo Smart Labs, we’re driven to make every home safer. This app is used to set up, manage, and operate the Halo Smart Smoke Alarm.
Welcome to the Halo Family.
The Halo Smart Smoke Alarm is the intelligent way to protect your home from fires and carbon monoxide. After you’ve created your Halo account and connected your Halos to the app network, you’ll have access to an array of great, easy-to-use features, including:
Select the rooms for your Halo inside the app. You can check the status of each Halo by room or, in the event of an emergency, the app will alert you of which Halo has detected a problem.
PEACE OF MIND
The Halo app can send notifications to your phone, so you know that your home is safe, wherever you are in the world.
If Halo has issued an alarm, you can ‘hush’ the alarm, which will silence Halo until a threat (like excess smoke or carbon monoxide) has reached a critical level.
If you’ve installed Halo in multiple dwellings, you can check on and maintain the status of each.
Run tests to ensure your Halo is working properly.
Select family or friends from your contacts and issue them access to managing or viewing your Halos within the app.
Some features, including notifications, require a working internet connection and Wi-Fi.
We’re adding exciting new features regularly. We’re committed to bringing you the highest quality product. If you notice something isn’t quite right, email us at firstname.lastname@example.org so that we can improve your experience, fix the issue, and help your family feel protected.
- Bug fixes and minor enhancements
- Improved adding a Halo
- Updated experience for interconnect alarms
Ratings and Reviews
No Stars Deserved
Product was great at first, but slowly deteriorated. Functionalities were lost, and the device then became defective. A “Temperature Sensor Issue” that they wanted to “fix” with a software update. Customer support was a joke. Nobody returned any phone calls, and instead I got an automated message telling me to e-mail their support team. The support team couldn’t even read my three sentence e-mail well enough to address my issue. They instead remotely “performed a diagnostic test” on my device and suggested I plug it in, because the battery was low. This, despite my e-mail asking them to address the Temperature Sensor Issue. I further replied to their e-mail, and got no additional response. Nobody would answer their phone, nobody would respond to e-mails, and they finally closed the company - complaining that their great product wasn’t enough to keep them open. How about providing even adequate customer service!
I’m offended that the people who founded this company made a single cent off this product, as they are clearly willing to risk people’s’ lives with an inferior fire protection product.
Straightforward and consistent
Well designed and pleasantly aesthetic app with additional lighting controls to create moods or setup party modes. The main feature is the ability to quickly see the status of and test all your alarms in one place. Setup is simple and uses secure WiFi authentication to ensure steady, secure, and dedicated connection to my home router. Alerts are received by the app in 20-30 seconds; quite quick compared to 40-60 seconds for other home automation equipment I have installed. I’ve completed several tests of all 6 of my detectors manually and electronically by using the app to test remotely and performing smoke tests in the home. Alerts were sent to my iPhone quickly and the
Simple App with complicated setup & unnecessary notifications
Setting up the app and adding a smoke alarm takes longer than it should and isn't intuitive. Once you get the smoke alarm added and paired, the app works well. It's simple. However, this app has already sent me my first notification: "It's Friday! Don't forget to test your Halo+ weekly." Don't send me notifications except for emergencies or malfunctions! Annoying. Get rid of the useless notifications and I'll upper the star rating.
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.