Handy - Book trusted home cleaners & handymen
By Handybook, Inc.
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Handy is the easiest way to book trusted home cleaners and handymen, covering over 20 cities in North America, Canada, and the UK. Just tell us what you need and when you need it, then pay securely right from your phone. Manage your bookings on the go, check the progress of your bookings, and rate to help us maintain quality service.
• Trusted professionals. Handy professionals are experienced, friendly, background-checked, and insured.
• Next-day availability. Appointments are available 7 days per week.
• Money-back guarantee. If you’re not 100% satisfied with our work, we’ll refund your money. No questions asked.
• 24/7 customer service.
• Affordable pricing that includes tax & tip.
Let Handy take care of your home service needs so you can get back to the things you love most!
Handy professionals provide the following services:
• Home cleaning and office cleaning
• Handyman services including hanging pictures and shelves, installing air conditioners, moving help, mounting TVs, interior painting, installing window treatments, and installing knobs and locks
• Plumbing services including drains, faucets, toilets, and garbage disposals
• Electrical services including light fixtures, fans, and outlets
What's New in Version 5.12.7
Big news for you: we’ve totally overhauled our help center to help you address your issues faster than ever. We reviewed tons of feedback to determine exactly where the hiccups were happening, and built this new version from the ground up. It allows you to see any article whenever you need it, quick access to suggested topics available right away, and a more clarity around contacting Handy. We’re really excited to launch this one.
On top of that, we added a new piece to the bookings page, allowing you to set your expectations for your pro and detail exactly how you want your cleaning service performed.
Duplication is web and mobile
The biggest pain points for me are this:
1- I can't make vacation rental cleaning on the mobile app. I have to do it on the web.
2- when you make a reservation through the web, the notes you put in (what to focus on) and notes about how to access the key or enter the home, is not matched up with the mobile view of that reservation as well. So then you have to add it all in again.
I also got the August lock and app, which claims to have a partnership with handy and will send cleaners access. I've never had a cleaner successfully download and create a profile. Many of them will just download it then call me the moment before the booking and I have to then find a way to give them alternative access to the house. Annoying.
All Around Wonderful!
Handy couldn't be any easier to use: pick a time and date you want a cleaner to arrive and BAM!, that's it.
I had a question and could easily reach customer service through the help center. It was nice not having to call and wait for someone to pick up!
Good App - service keeps getting better
I have been using Handy for over a year and they have come a long way. The app is really easy to use and the service continues to improve. I normally use the cleaning, but had some IKEA furniture built recently - totally worth it, saved me a ton of time.