iPhone Screenshots

Description

Traveling to and from Hawaii just got better! Simplify your travel experience by downloading the Hawaiian Airlines Mobile Travel App to book a flight, manage your trips, check in, generate your mobile boarding pass and more.
With the Hawaiian Airlines Mobile Travel App, you can:
•Find and book a flight
•View and email your itinerary
•Check in and generate your mobile boarding pass
•Add your mobile boarding pass to Passbook
•Check flight status and schedules
•Select, change or upgrade your seat and pay your baggage fees
•Add or change your HawaiianMiles number for a booked trip

What's New

Version 1.3.1

Minor bug fixes for iOS9

Customer Reviews

1.3 out of 5

292 Ratings

292 Ratings

Absolute WORST Airline App - If Zero Stars Were an Option, I'd Give it That

Puulani Gold Member

I never leave app reviews but I am compelled to do so after becoming so increasingly frustrated with Hawaiian Airlines' inability to embrace technology and move into the mobile market. Their app isn't even an app - it's a horrific version of a mobile website at best. Why do I need to check into multiple segments of flights? Why isn't there an automated process to be added to the upgrade list? Why do you still use "print-outs" that you don't really go by for upgrades? Hawaiian Airlines poor excuse for an app is embarrassing. It crashes, it has a horrible interface and isn't remotely user friendly. Get a clue, Hawaiian Airlines - you are quite possibly the worst in this field. Maybe you should stop serving the free crappy meal that you insist is "food" on your flights and instead start spending your money on what people want - technology. Trust me: no one would miss that disgusting free meal.

Nearly useless, very slow and poor integration

Tomman2

The app is extremely slow, times out too soon if switching between other apps (such as when I check my email to get a confirmation number) and makes you sign in over and over. The pages will take time to load and when you tap on a field to begin typing it will often kick you out of the text entry so you have to tap on the field and begin typing again. This can happen several times in a single session. The menu hierarchy and functions are not logically associated so you have to try navigating to many different places to find what you need (for example- getting your boarding pass). Getting your flight status should be a one or two click deal. Did I mention it's slow? Finally (for now) - there is no Apple wallet boarding pass integration.

Functionally useless except for booking

Dr. Paulie

You must go to a desktop to print a boarding pass. Check in requires that you know all of your numbers, even though you have logged into your account. My guess is that the app was developed by the airline owner's children, or perhaps in a high school computer class; maybe both! Certainly not professional or easy to use. Suggest the developers look at any other airline in the world for hints.

I thought I'd try this again, figuring they couldn't leave junk like this out. It's worse than before. Too bad there is not a zero rating. Went through an inter-island booking attempt 3 times. It's always start to finish. Very user unfriendly. After entering reams of data - ap doesn't save anything - I get to the final screen for payment and get an "unable to submit" message. No explanation. Just a "screw you" sort of thing.

Tried one more time. No improvements. Impossible to print an itinerary. I tried to email it to myself so I could print it. Abject failure with broken links. Don't waste your time!

Use the website instead. It's lousy, too, but usable with persistence. Better yet, use Kayak or similar to book.

Information

Seller
Hawaiian Airlines, Inc.
Size
661.5 KB
Category
Travel
Compatibility
Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2015 Hawaiian Airlines, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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