Traveling to and from Hawaii just got better! Simplify your travel experience by downloading the Hawaiian Airlines Mobile Travel App to book a flight, manage your trips, check in, generate your mobile boarding pass and more.
With the Hawaiian Airlines Mobile Travel App, you can:
•Find and book a flight
•View and email your itinerary
•Check in and generate your mobile boarding pass
•Add your mobile boarding pass to Passbook
•Check flight status and schedules
•Select, change or upgrade your seat and pay your baggage fees
•Add or change your HawaiianMiles number for a booked trip
Minor bug fixes for iOS9
Ratings and Reviews
Absolute WORST Airline App - If Zero Stars Were an Option, I'd Give it That
I never leave app reviews but I am compelled to do so after becoming so increasingly frustrated with Hawaiian Airlines' inability to embrace technology and move into the mobile market. Their app isn't even an app - it's a horrific version of a mobile website at best. Why do I need to check into multiple segments of flights? Why isn't there an automated process to be added to the upgrade list? Why do you still use "print-outs" that you don't really go by for upgrades? Hawaiian Airlines poor excuse for an app is embarrassing. It crashes, it has a horrible interface and isn't remotely user friendly. Get a clue, Hawaiian Airlines - you are quite possibly the worst in this field. Maybe you should stop serving the free crappy meal that you insist is "food" on your flights and instead start spending your money on what people want - technology. Trust me: no one would miss that disgusting free meal.
Too Difficult to Access Boarding Pass
I mostly use airline apps to access my digital boarding pass. However this app makes it difficult to do so. I usually check in for my flight the evening priory. On the day of my flight I have to go into the “my trips” section of the app and re-select the “check-in” option to pull up my boarding pass. The only two options under “my trips” is to “check in” or “view itinerary”. When I’m already checked in I don’t want any of those options. This adds an unnecessary step and is not intuitive. There should be a “view boarding pass” link somewhere on the landing page and when you visit the “my trips” section after already being checked in, a “view boarding pass” button should be available.
Nearly useless, very slow and poor integration
The app is extremely slow, times out too soon if switching between other apps (such as when I check my email to get a confirmation number) and makes you sign in over and over. The pages will take time to load and when you tap on a field to begin typing it will often kick you out of the text entry so you have to tap on the field and begin typing again. This can happen several times in a single session. The menu hierarchy and functions are not logically associated so you have to try navigating to many different places to find what you need (for example- getting your boarding pass). Getting your flight status should be a one or two click deal. Did I mention it's slow? Finally (for now) - there is no Apple wallet boarding pass integration.
With Family Sharing set up, up to six family members can use this app.