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HC Service Request

By Harris County ITC

This app is only available on the App Store for iOS devices.

Description

A mobile service request platform to provide citizens and employees of Harris County the ability to submit requests for non-emergency services such as: graffiti, mowing, street signs, debris removal, street repairs, dead animals, ditches, and potholes. The service request then gets routed to the correct precinct to remedy the problem.
Application Features
• Saves user profile for application reuse
• Capture or use existing photo to attach to service request
• Automatic routing of request to correct Harris County precinct
• Address location awareness using GPS
• Determination of whether location of request is outside Harris County
• Input description of service request
• Store submitted Service Request on phone
• Email sent to citizen with request id to reference

What's New in Version 2.0

New layout, iPad functionality

Screenshots

iPhone Screenshot 1
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iPhone Screenshot 3
iPhone Screenshot 4
iPad Screenshot 1
iPad Screenshot 2
iPad Screenshot 3
iPad Screenshot 4

Customer Reviews

Great app, great idea!!👍🏼

This app works great. While sitting at a light that only lets 3 cars through before it turns red again, I was able to send a service request using this app. I've used it twice and the problems have been resolved quickly. I also got email confirmations that my request was received. When more people use the app, more issues will get resolved.

App never works

When this app first came out it worked, but now this app never works. I keep it hoping it will work someday, but I still find myself going to the website to fill out a request. For instance, it never uploads photos, and rarely does it keep the correct location. never finds your location. Also when you submit the form with everything filled out, it always says you have to fill out required field. Fix this or else it should be removed it from the store.

Doesn't work.

I was able to fill out a profile, but not a request. No Service Types in the drop down. Address Locate doesn't work. Tapping "Submit" crashes the app. Not sure how this app made it into the store. iPhone 6s.

HC Service Request
View in iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Utilities
  • Updated:
  • Version: 2.0
  • Size: 0.8 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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