Baylor Scott & White’s MyBSWHealth app gives you the ability to manage all of your healthcare needs in one place.
Within the app, you can:
• Find doctors and locations in your network and schedule appointments with ease
• Securely communicate with your care team
• View lab results and past visit summaries
• Review and pay bills
• Complete a telehealth visit and get a diagnosis and prescription on your smart phone without leaving home
• View deductible, out of pocket max, and claims information if you are a member of the Scott and White Health Plan
• Transfer or refill prescriptions at BSW pharmacies
• Manage your family’s healthcare needs from a single place
The MyBSWHealth app is just one way that Baylor Scott & White is making healthcare the way it should be.
- We're making it easier than ever to get care today. Check out our new "Urgent Care+" feature that provides both traditional and virtual options to receive same day care.
- A new "Find Care" section where users can search for doctors and locations. In many cases, appointments can be scheduled directly from the app.
- Updated colors and icons
Ratings and Reviews
As another patient said before this USED to be a great app. My husband and mother could go on and look at labs, visit notes, etc. it’s ridiculous. I have been diagnosed in October of 2017 with a new illness. I’m seeing multiple providers for this issue. I required about 10-12 vials of blood to be drawn. I have a port because my veins are useless. So 2 of my other specialists sent lab requests over to Texas Oncology because they drew from my port. These were extremely important tests. It’s been over a month and not only have the labs not posted but there was no mention of my low iron that I have treatments for. In addition my physician got a little agitated saying that having all those tests run there was not going to work. He said he doesn’t read those labs and since it’s under his name he could be liable. Well, ok they are the ones who suggested this because it’s nearly impossible to draw from my veins. So I’m kinda stuck. I’ve sent messages thru this ridiculous “portal” which was the one thing baylor had going for it and now it’s useless too. Lastly I have a patient portal thru Texas Oncology and it’s no better. I don’t know what happened but it’s a real shame and disappointment because you can never get info by calling dr or nurse. Standard is “ let me pull that up and I’ll call you back or I’ll send results to your email. You are forgotten before the phone hangs up!
Developer Response ,
We would like to learn more about this experience and put you in touch with a representative in our patient relations department to assist. If you’re interested in speaking to a representative, please provide us with more information via https://bit.ly/ContactUsBSWH. Thank you.
Enough cannot be said about the super quality of service you will experience at any of the Baylor Scott White clinics or Hospitals Their physicians, nurses, staff and volunteers are there with one purpose and that’s to make sure You receive the best medical, personal assistance,and relationship necessary to make your needs met with the utmost respect and care necessary; so when go home you have the satisfaction that Baylor Scott White knows you! A patient and not a Number You have a Doctor or PA and Nurse who genuinely cares.
And, with My Chart, where ever you travel you have your records at your fingertips. Hassle free. I almost forgot short on cash , inquire about how they can help in that time of need. We never know when we that unexpected can happen. So Ask! I am sure your needs are important to Baylor Scott White. I am proud to be a patient of 4 their finest physicians.
Developer Response ,
Thank you so much for taking the time to share this glowing review, Johnetta! Patient experience is very important to us and your feedback is greatly appreciated.
New MyCart is horrible: NEED TUTORIAL
We can not email our doctors, can’t get access to my payment information, drug list, previous visits, upcoming visits, etc. Today that information was Not accessible. This is terrible doctor/patient communication. The previous MyChart was extremely easy to use. Please bring it back. If the executives did not like it, I’m sure you like even less losing patients to other facilities. MyChart, the way it was, made us enjoy BSW because of easy access to our information. So if emails were not to a doctors performance, hire more doctors. You can not operate a successful business like this “new and improved” system.
Bring back the older version, it worked.
IT TOOK A NURSE TO SHOW US HOW YOUR NEW MESS WORKS. YOU SHOULD HAVE HAD SOME KIND OF TUTORIAL TO HELP EVERYONE MANEUVER THIS SITE. !!!!!! SHAME ON YOU FOR NEGLECTING THAT. I HATE THAT TYPE OF SHOPPING AND HUNTING. NOW I HAVE BEEN DEPRIVED OF INFORMATION THAT I NEEDED EARLIER.
Developer Response ,
Hi Betty, we're sorry to hear you're having trouble viewing your information in MyBSWHealth. We do have a MyBSWHealth Support line that would be happy to help with some of the problems you're experiencing. They are open from 8-5 on weekdays and can be reached at 855-691-0180
- Baylor Scott & White Holdings
- 184 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Danish, Dutch, Finnish, French, German, Spanish, Swedish
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Medical/Treatment Information
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © 2015 Baylor Scott & White Health
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.