Merged Reality and Virtual Interaction — digitally merge two real-time views, blending local and remote collaborative video streams to give or receive interactive help anywhere. Instantly. Help Lightning offers the most practical and useful application of Augmented Reality available in the App Store.

Help Lightning delivers patented, merged reality, and virtual interactive presence technologies for users needing help solving problems currently across 50 countries. Mobile merged reality and virtual interaction allows digital merging of two real-time views blending local and remote collaborative video streams.

Experts can visually collaborate, assist with issues, and resolve problems as though they were working side-by-side with a colleague or customer. Use Help Lightning to give or receive interactive help anywhere, instantly.

What's New

Version 6.0.0

Help Lightning 6.0 for iOS: Making our App better for you. Help Lightning 6.0 has the following exciting new features for our Enterprise* users!

• 3 Party Calls
With 3 Party Calls, you can now invite a third person to a Help Lightning call! Users can easily switch between Giver of Help, Receiver of Help, and Observer modes. The third user can disconnect and rejoin an ongoing Help Lightning session at any time, as long as the call is still active.

• CallKit
Help Lightning 6.0 takes full advantage of CallKit in iOS 11. This means deeper integration with native iOS Recents. Incoming Help Lightning calls now use the standard iOS dialog for incoming calls.

• Additional Enhancements
General Usability, Technical Improvements, and Performance Improvements

* Please contact Help Lightning for more information on becoming an Enterprise user.

Ratings and Reviews

Practical AR


This is one of the few apps I have seen in the App Store that demonstrates a truly practical application of AR. The makers of the app categorize their tech as virtual interactive presence/merged reality. This app lets a helper ‘reach into’ the space of the person being helped. I love this app and have used it for everything from giving tech support to family members to showing someone how to properly poach an egg.

This app!


This app was super convenient and even better it was free! Highly recommended to me by an employee. Nice work.

Very cool.


Looking forward to seeing where they go with this!


Help Lightning, Inc
45 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
© 2017 Help Lightning, Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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