Screenshots

Description

Take the power of HelpSpot with you. Access all your filters, reply to customers, and use popular responses for instant replies. Own your help desk.

With HelpSpot for iOS you can:

* Respond to requests
* Add private notes to requests
* Access all your filters
* Access your most popular response
* Full searching
* Full request history access
* Customer history
* Works on self hosted and hosted installations
* Universal app for iPhone and iPad

What's New

Version 1.1.2

Minor optimizations.

Ratings and Reviews

Nice, albeit somewhat neglected mobile interface

nathanntg

I love HelpSpot and use it for managing customer service and sales for my small business. It helps us coordinate activity, track customer interactions and automate basic tasks. I was very excited when they introduced the mobile app with version 4, as it makes it easier to answer requests on the go (and the web interface is not that mobile friendly). Unfortunately, the app has not received the same level of polish. There are bugs in text formatting, it crashes occasionally and the interface can unresponsive. I would really value the app if it kept receiving polish and improvements.

Update please?

thecolorchanges

Needs a bit more polish, a bit neglected after 1+ years, please update. Great product! Best Helpdesk software I've used.

Slow

CarterGuy

App is really slow. My Queue shows all open tickets, not what's actually in My Queue.

Information

Seller
UserScape Inc.
Size
4 MB
Category
Business
Compatibility
Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2004–2016 UserScape, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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