iPhone Screenshots


Hero Care by the American Red Cross is a complete solution for members of the military, veterans, and their families to prepare for, cope with and respond to the challenges of military service.

The Red Cross is the only civilian organization authorized to serve as the emergency communications link to service members with their families back home. Hero Care enables families to easily set up and submit an emergency request should circumstances at home require it - 24 hours a day, 365 a year, no matter where in the world service members are stationed.

The app also guides users through the various services offered by the Red Cross to assist families before, during and after deployments, as well as containing a variety of other critical information:VA facilities locations, benefits information, mental health/substance abuse and job resources.

- Free and available in English and Spanish
- Military members can use the app to easily complete and submit their Family Identification Card making the processing of any family member’s emergency request quicker
- Military family members can initiate an emergency request at the touch of a button with the required information securely stored in the app
- Learn of the extensive and non-emergency array of services the Red Cross provides to the members of the military, veterans and their families, including: Financial assistance, Reconnection Workshops, Pre-Deployment preparedness, etc.
- Learn about the various benefits offered by Veteran’s Affairs for service members, veterans and their families, along with contact phone numbers and web addresses
- Get help applying your military skills to a civilian job via Vets 2 Careers, substance abuse or mental health treatment via SAMHSA, and other local resources and opportunities via Unite US
- Easily locate Red Cross shelters and offices in your community as well as a variety of VA facilities, including hospitals and benefit centers.
- Families can capture a moment and share with service members using a variety of themed frames; military members can let all their friends and family back home know when its their service anniversary

What's New

Version 1.2.3

We've fixed an issue around push notifications to make sure everyone's getting them as normal.

Ratings and Reviews

Great if you are looking for a middle man for communication

A Mull

So after checking out the app, it is nice. However, before deployment you are usually given the commanding officers information in case of emergency. This app just adds a middle man in the communication chain. I would have enjoyed this app the first deployment, but everything it offers I already have access to via the local base facilities.

Comfort zone


My son recently graduated from BMT and it's a good feeling knowing Red Cross is here when we need it. I received the email the day after we came home from Lackland AFB. It all worked out so perfectly. Thank you to all service members, past, present, and future.

Great to have, just in case

Go Air Force

My family has never needed to use this service, but it is great to know that it can now be accessed through my phone, which I always have with me, just in case....


American Red Cross
46.4 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
Copyright © 2018 American Red Cross


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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