Getting on the road is easier than ever with the Hertz® car rental app. The Hertz app allows you to rent a car, modify reservations, find a location, and redeem Gold Plus Rewards® points wherever you are.
With the Hertz app, enjoy these features:
● Reserve a car at any of our 9,700 locations
● View, modify, or cancel existing reservations
● Access special offers
● Find a Hertz location worldwide
● Find parking near you
● Contact emergency roadside assistance
● Sign up for Hertz Gold Plus Rewards®
For Gold Plus Rewards® Members:
● Login with your member number to access your points, status, and
● Stay signed into your account, making reservations even faster
● Use rewards points to reserve rentals with one tap
When you’re enjoying the journey, your entire trip becomes that much better. Download the Hertz app and tap into travel made easy.
Bug fixes and improvements.
Ratings and Reviews
I'm very happy with the app. Much easier than having to get my computer and pull up the website. There still are a couple of glitches, though. Before submitting the reservation, I went back to change pickup and drop off times. Did that fine but I couldn't get past the location screen because a message with a pink background at the top of the screen was telling me to enter an age. There was no place to enter the age. So I had to cancel out and restart the app and start all over again. This happened on several occasions. It wasn't just a one time thing.
Also, it wouldn't let me enter my phone number but did allow me to continue UNTIL I hit SUBMIT. Then it said I needed to enter the phone number, which I was able to do without any serious consequences, but I just don't understand why I couldn't enter it the first time through. The field was not sensitive to my touch and didn't bring up the keyboard for entry.
Fix the glitches and I'll give you five stars next time!
It fails on even the tiniest thing, f.ex. It'll let you past the screen with your contact info without a home phone number (what do they even use that for, I rarely rent a car when home) only to fail the booking due to the missing home number. At that point you must start all over (some information will be remembered from your last attempt, but pay attention to which).
Updating my profile is not possible from the app and if you do it from their website, who knows when it's synced to the app (not on app restart at least).
If you have too many attempts at booking a car, it fails with "run out of cars." (Checking the web, confirms that they have still plenty.)
I do like renting from Hertz, but this app frequently frustrates me to the point ai just rent elsewhere. It's a true botch-job and Hertz should not have paid actual money for it.
PS:feedback form fails as well (at least if feedback is less than flattering).
No information; Waste of time
Rented from Hertz for first time in a long while. Downloaded app prior to trip. Booked a car through my company, using my Gold number, and that reservation never showed up in the app. I’m lucky they emailed me with info on where to pick my car at the airport.
I even tried manually searching for my confirmation number without any success.
When I dropped off my car, I mentioned that maybe my Gold number was not actually associated with the rental. They confirmed it was, but the app still showed nothing. Now a few days later, the app shows that I completed a rental and gained points, but that doesn’t explain the missing rental details prior to and during my whole trip.
Then I tried submitting feedback in the app, but the text box broke when I attempted to paste in my confirmation number, and it blocked me from further typing until I changed context to a different text box first. After a couple tries, I eventually submitted it but was immediately faced with an error that there was a connectivity problem. I don’t have a connectivity problem, but I’m quite certain this app has a major logic problem.
App added aggravation with a huge waste of time. No benefit gained from this app at all.
If Hertz ever gets this working right, be sure to add ability to view details/receipts for completed rentals.
With Family Sharing set up, up to six family members can use this app.