The Hik-connect app is designed to work with Hikvision series DVRs, NVRs and IP cameras which support Cloud P2P function. It allows you to live view your cameras remotely. All you need to do is creating an account and adding device into the account, then you can enjoy the real-time video from cameras on a global scale. It also allows you to play back recorded video to search every milestone of your life. When motion detection alarm of your device triggered, you can get an instant message notification from Hik-connect app.
1. Real-time monitoring
2. Video playback
3. Motion detection alarm notification
1. Supports switching countries(or regions) on the login page.
2. Bug fixes and enhancements.
Ratings and Reviews
Every update makes the app worse
I keep on making the mistake of updating this app. First, I could keep all of my cameras on HD. Yes, the cameras were choppy, but I prefer quality over quantity. Then an update made all cameras automatically display as Basic, and I then needed to set them to HD every time I switched cameras. So I tried contacting the company through the feedback feature in the app. No reply.
Now, this most recent update only displays one camera and I must manually add each camera EVERY time I want to see my cameras. Close out of the app? Add each camera again. Maybe I want to multitask, and according to Hik-connect I lose connection for a bit? Oh, that's means I need to login again to Hik-connect, and I then need to add each camera, again. I can't view the cameras I have installed immediately when I need to. Please, change the app back to what worked before. This current version is not an upgrade.
Ultimately, considering I bought my system to use on my mobile devices (like anyone else living in the 21st century), I would not recommend others buying Hikvision products until they fix the very methods you must employ to use those said products. A hi-def CCTV system is only worth buying if it's hi-def and a CCTV system. Not mobile friendly = not a CCTV system worth buying in my book. I'll wait to buy any more cameras (have 6, need 10 more) until this gets fixed.
I am in shock reading all of these negative reviews but I think I know why. People simply don’t know what they’re doing. Nest cameras are no comparison to Hikvision. If your speed is not fast enough then you can’t stream high resolution. There’s a reason why you setup dual streams. My Hikvision NVR and cameras have never once crashed on me. I thought I had a problem with my Hik-Connect cloud account disappearing randomly from my phone but that was user error. My wife was logging into her phone with my account instead of me sharing. I’ve setup my cameras using the device connection and I get almost an instant connection every time. I’ve spent many hours reading and playing with all my settings, adjusting bandwidth and fine tuning the camera settings and I love my system. If you don’t know how to properly set things up then the commercial Nest system is more for you. No comparison with all the functionality and saving to your own Hikvision NVR to Nest’s cloud storage which you constantly keep paying for and again gives you no functionality.
On my second system and it is not good. The Cameras are supposed to be HD, honestly I do not notice any improvement. The system crashes often. When this company provides an update you can count 100% that it will totally mess your phone, pad and computer viewing.
If you call this company’s Tech Support, it prompts you to press #1 to leave a message as they only work bankers hours 9-5. Back to trying to leave a Tech Support Message... pressing the number 1 does nothing but rewind the message. Totally frustrating.
If you are counting upon this system for your personal safety at your home... look somewhere else! I just emailed the company that I have a relationship with and who recommended this system to me and asked that they come asap and remove it then find me a better one that works. One whereby the actually company itself answers the phone and if you send them an email for tech support, it is kicked back as a bad email address.
Very disappointed, going to dump it asap and never look back. Do your homework before you commit thousands of dollars in custom installation and get let down. Heaven forbid if you experience an act of violence or break in and this system is down. Oh and I angry at this company’s lack of customer service.
- Hangzhou Hikvision Digital Technology Co., Ltd.
- 105.7 MB
- Photo & Video
- Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Uzbek, Vietnamese
- Age Rating
- Rated 4+
- © Hangzhou Hikvision Digital Technology Co., Ltd
With Family Sharing set up, up to six family members can use this app.