HMSA’s Online Care
By American Well
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Whether you are a resident of Hawaii or just visiting the Islands, HMSA’s Online Care Mobile App makes it even easier to connect to a Hawaii-licensed, HMSA-credentialed provider anytime, anywhere within the state of Hawaii.
Download the free HMSA’s Online Care mobile app and get real-time care from a physician, specialist or other health care provider on your mobile phone or tablet. Doctors are available 24/7, 365 days a year. It’s easy, secure and affordable.
Have a question to ask a doctor or psychologist? Get the care you need quickly - typical issues include:
• Diabetes and hypertension
• Bladder and urinary concerns
• Cold and flu symptoms
• Skin Conditions
• Headache, fever, ear pain
• Smoking cessation
• Medication management
• Depression and anxiety
Just choose the type of visit you are looking for and select a provider. Depending on the issue at hand, the doctor can diagnose, suggest follow up, and prescribe medication, when appropriate.
Now integrated with Apple’s Health app, you can share your health information with the doctor during your Online Care visit such as your heart rate, blood pressure, temperature, blood glucose, weight, nutritional information, and respiratory rate.
We’ve improved our mobile app to make logging in even easier. See instructions below to sign up or login with your existing HMSA’s Online Care account.
New to HMSA's Online Care?
1. Download the free app.
2. Click Sign-up.
3. Enter your information as it appears on your HMSA membership card along with your email address.
4. Create a password.
Now you can use the same email and password to quickly login to HMSA’s Online Care from any mobile device or computer*.
Have an account, but don’t have a password or forgot your email?
1. Open HMSA’s Online Care on your mobile device.
2. When prompted, click Log-In.
3. Click, Forgot Password or Email Address?
*Supports iPhone 4S and above, iPad 2 and above, iPad Mini and iPod Touch 5
*For the best experience, we recommend upgrading to the latest version of iOS
What's New in Version 9.3.100
We continue to improve the patient experience with these new features:
· Our system now keeps a record of a patients’ pre-visit information. This enhancement will improve the user’s overall experience and allow the patient to see a doctor more quickly.
Can't log into the app
I've entered my information correctly and can't log in
Does not let you login
Keeps saying email or password is wrong. Reset password, still wrong. Call customer support and they verified email is correct and sent another password reset link, still does not work. I used this in the past and it worked great...now I cannot even log in and support cannot do anything to help.
- Category: Medical
- Updated: Jan 28, 2017
- Version: 9.3.100
- Size: 141 MB
- Languages: English, Spanish
- Seller: American Well Corporation
- ©2016 American Well. All Rights Reserved.
Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.