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By Health New England, Inc.

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With HNE’s Member Mobile App, you can save paper, look up providers in our network, and find a provider, urgent care facility, hospital, or pharmacy.

It’s like having our award winning Member Services team right at the tips of your thumbs. Save paper by downloading your virtual Member ID card to your smart phone. At you next doctor visit, if the office needs a copy of your card, you can fax it right from your phone.

Plus you can use the Provider Search function of the app to search our provider network and to get directions to the nearest urgent care facility, hospital, or pharmacy.

What's New in Version 1.4

Updates to support new account types.

iPhone Screenshot

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Customer Reviews

Terrible app - what's the point?

This is app is pretty useless. All it is is a provider directory. It does not offer assistance with managing account, claims, checking EOBs, seeing services rendered, anything that might actually be useful in an app. It should be called HNE provider directory as that is all it is. I am not sure why anyone would want an HNE provider directory app. Being able to check claim status and EOBs without having to go to a desktop computer? Now that would be useful.


I suppose that since their website barely does anything it would be too much to expect that this app would be any better. It did, however, create an excuse for PR. Don’t they look modern - they have an app. More like wallpaper than an app. Took it off phone - no use wasting memory for this.

Multiple members

I have 3 children. I wanted to register all 3 kids cards and was unsuccessful. You can only register 1. What do members do when they have multiple members?

View In iTunes
  • Free
  • Category: Health & Fitness
  • Updated:
  • Version: 1.4
  • Size: 4.2 MB
  • Languages: English, Spanish
  • Seller:

Compatibility: Requires iOS 4.3 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

Current Version:
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