iPhone Screenshots

Description

Access your HomeTrust Bank accounts at home, on the road, or anywhere else with your iPhone. HomeTrust Mobile Banking app offers the services** found on HomeTrustBanking.com, including:

• Access your accounts
• Transfer funds
• View balances
• Pay your bills
• Deposit checks*
• Find a location

It’s all fast and secure. 

*Certain eligibility requirements apply. Deposits may not be available for immediate withdrawal. Please contact HomeTrust Bank's Customer Care Center at 800.627.1632 for details.
**Must be enrolled in Online Banking. Third party standard data and messaging rates may apply. Location permission is needed to find the nearest locations.

HomeTrust Bank
10 Woodfin Street
Asheville, NC 28801
800.627.1632
Member FDIC

What's New

Version 18.1.78

This version includes accounts page enhancements, bug fixes, and more.

Ratings and Reviews

2.1 out of 5
20 Ratings
20 Ratings

SMH 🤦‍♂️

jweaver1982

This is what I like to call a Will It App! Will it work? Will it let me login? Will it freeze? I mean before HomeTrust took over my checking account from Bank of America; I never had issues retrieving or reviewing my accounts with Bank of America’s App. Now with HomeTrust; I have had nothing but problems from the HomeTrust App, to the HomeTrust mobile banking webpage, to even HomeTrust Bank itself. The HomeTrust Mobile Banking App is a coin flip on rather or not you can access your account. From; information provided is incorrect, to as my current problem it want go any further than the starting screen. It won’t even give me the opportunity to even login. It’s just stuck on the Welcome Screen. The inside of my local HomeTrust Bank doesn’t even look like a Bank at all. They still have Christmas Decorations up and it’s the middle of July. How can I trust a financial institution that doesn’t have a working Mobile Banking App or website nor takes the time to make the inside of their banks look esthetically pleasing to their customers. The app doesn’t work half the time, the online banking doesn’t work half the time, and the local branch just acts like they don’t won’t to work half the time. I myself would not recommend HomeTrust. I think a lot went wrong when Bank of America sold out to HomeTrust and they have yet to correct these wrongs. I just feel like they quit trying or caring.

Developer Response

Hi Justin, I will be in touch with you momentarily to obtain more information. Thank you for passing along feedback and we greatly appreciate any additional info you can provide! - Allen H.

Terrible

mamagubo

This app constantly locks me out of my account despite my using the correct user id and password. On certain days I just cannot access my account I will have to wait an entire day just to be able to log in again. The ‘log in timeout’ is creating a glitch that locks me out of my account EVEN WHEN I USE THE CORRECT USER ID AND PASSWORD. Other issues have complained about the timeout thing. Even when I hit ‘forgot password’, the app tells me the answer to my security question was incorrect which I know it was not. I have the user ID, Password, security questions and answers for this account all written down. I know I am entering accurate information, yet I am still locked out of my account. I am bearing the consequences of YOUR poor coding and web design. Fix it. Now.

Developer Response

Good Morning. I'm sorry to hear of all the issues you have been experiencing with our app. We're aware of limited circumstances recently that left the app unavailable and we sincerely apologize for any frustration this may have caused however we are more than happy to investigate if there is any other issue that may be preventing you from logging in. Please feel free to give us a call at 1-800-627-1632 within our hours of 8am-7pm Monday through Friday and 9am-3pm on Saturday and we are happy to help in any way we can. Glenn G.

Many glitches.

OldGrayWizard

The latest is that when I go to log in (hoping to use Touch ID) I get a message that I was logged out for time issues. First time I wondered if I had indeed forgotten to log myself out. Happens every time now and I am very careful to follow the logout procedure.
Also far too many occasions when the app opens with a message that it has ‘connectivity issues’. Back to typing password.
Kinda makes me wonder how well security is being handled????

Developer Response

Thank you for taking the time to provide your feedback. Recently there have been some instances of when the mobile app and online banking has been unavailable. We sincerely apologize for the inconvenience that this may have caused and are continuously working to prevent this from happening in the future. In regards to the other instances of connectivity and log in issues, we have recently made updates to the app that may address those issues. I would recommend verifying that the app has updated and if it does continue, please feel free to contact us at 1-800-627-1632 and we are happy to help. Thanks and have a great day! Glenn G.

Information

Seller
HomeTrust Bank
Size
97.1 MB
Category
Finance
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2018 Fiserv, Inc. or its affiliates and licensors.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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