HomeWAV (Home Web Access Visitation) is a, cost effective, and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the hassle of traveling or setting up an appointment to visit the Inmate at the facility. Visitors who have fully registered and have been approved can log in using their chosen Username and Password. Once the Visitor is logged in they will see a list of Inmates they have added to their account. If the Visitor has purchased minutes for a specified Inmate this will allow them access to a video visit. Once the Inmate is logged on, the Visitor will see their name displayed with green text. The visit will begin if the call is accepted it allows the Visitor and the Inmate to have face to face conversation on their own time. For best results a headset is suggested.
- Fixed audio issue
- Bug fixes and performance improvements
Ratings and Reviews
It’s not bad
I appreciate having the app to use to visit my son instead of going down to the local jail where visitation is only two days a week and you have to make an appointment and it takes 24 hours to get your appointment this way I can talk to him whenever I want yeah it freezes up sometimes yeah it does take my money but it doesn’t take me long to disconnect the call when it starts to freeze up then he can try to call me again and usually it will work just fine we can usually get a short video call in even with the freezing up but as long as I get to see my son‘s face and hear his voice even if it is freezing up I’m good with that for now yeah they have a few quirks to work out but I’m sure they will but I’m thankful for this app so I don’t have to deal with the stupid local jail
Every call drops wasting time and money.
I’ve used this app for 2 days to contact a loved one out of state. Each call my internet and WiFi have been excellent. For some reason we can only complete a portion of a call before it disconnects. Each time a 15 minute call disconnects you lose the remainder of the time and money. Today we reconnected 3 or 4 times but I went from 79 minutes to around 30 minutes remaining. Each call ranged 2 minutes-12 but we never completed a single call. Topics of conversation weren’t anything to question. Talk of basic needs, kids, family, and ways to contact with a more reliable platform.
I’d love to give this app zero stars but it did allow me to see my loved one even though it scammed me out of time and money.
Price gouging predators
They do not maintain their equipment, it freezes and locks up and takes your money before it even connects, my husband don’t even have a chair to sit on when we talk and then you can hardly hear each other speak, they take forever to respond to emails and they rarely give refunds of even just a few minutes, I am so sick of this company robbing my family of our hard earned money when they charge nearly $40 for 1 hour when Skype and FaceTime are a million times better and completely free. I will be reporting them to the better business bureau too, they need to be made to act right instead of ripping people off, I suggest you all do the same.
- HomeWAV, LLC.
- 60.3 MB
- Social Networking
- Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Indonesian, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- Age Rating
- Rated 4+
- © 2013 HomeWAV
With Family Sharing set up, up to six family members can use this app.