hoopla Digital 12+

Great selection, dislike the collective daily limit

App gives me this message more often than not- “The collective daily borrow limit set by your library has been reached and will reset at midnight. Please browse and add titles to favorites so you can easily access them after midnight,” despite not having a single item checked out, often times for weeks at a time. I will try to check out a single book here and there (like one every 2 months), but will still receive this message, and it never “resets at midnight” like it says it should. Very frustrating…! Edit: I take back what I said, now understanding that this message I’m receiving (often late at night, when I have time to sit down to read, with young children being a factor in my life) is due to the total limit for daily borrows set by my library, not just for me individually. (It would be like going to the library at 6 PM and being told “sorry other people were here before you to check out all the books they wanted and so you can’t check a single item out”). Though that limit seems to be unfair, and a flawed option to even have available, I do now understand this is not entirely Hoopla’s fallout. That being said, I do really enjoy the app when I can check out a book. There are a lot of selections available compared to other online library apps! Thanks for the feedback and explanation of the problem I’ve been encountering… Will check things out earlier in the day from now on!

Developer Response ,

Thank you for using hoopla! Although hoopla delivers the content, your library determines and implements daily borrow limits. As a suggestion, you may have more success by logging in earlier in the day since daily limits reset at midnight. For questions or concerns pertaining to these limits, please contact your library directly. If you have other questions about hoopla, please email us at feedback@hoopladigital.com.

Problems

I really think I could like this app of hoopla if you would fix a few problems. I use the Libby app and really like it. So I thought I would try hoopla as a second choice to Libby since they’re both related to the library. The first problem is I like to read my books with the two column choice. So when I select that option on hoopla, it duplicates a lot of sentences and paragraphs. And that happens too often for me. Then comes the bookmark, which is laughable. Sometimes the bookmark will take you to where you’re supposed to be and sometimes it won’t. You need to set up your bookmarks like Libby does. So that your bookmark tab is showing the whole time you are reading that page so it reminds you to disable the tab, while you are reading. the way you have it set up is very awkward. Another problem is that when you quit reading for a while during the day, or power down for the day, a lot of times when you go back to read, you have to start from the very beginning, instead of taking you right to your place that you left off. Another situation I ran into , when you go to the area where you read a few paragraphs of what a book is about so you’ll know whether you want to choose that book or not. A lot of the words are running together. Is there no proofreading? like I said, in the beginning, I think I could really like this app of hoopla, but the website itself needs quite a bit of work.

Must have!

I am OBSESSED. I am a public library director so the I have helped the library make this possible for our community. If your library doesn’t offer it, ask!
Unlike other providers of digital content, though also amazing in their own right, Hoopla offers ebooks, audio books, comics, tv, music, and movies. All items in their catalog are instantly available- no wait! How many check outs a month is set by your library as its free to the user and paid for by the library but its a great compliment to other digital platforms! The app’s interface is easy to use and they are constantly improving it. You can download ebooks and audio books to your device for the 21 day check out so you can listen even when you cannot stream. If the item “falls off” after your checkout (because 50 hour audio books are a thing), you can re-borrow and it picks back up where you left off! You don’t have to start over. There are even more benefits I haven’t mentioned!
And from the backend as a director, working with the staff at MidWest Tape is awesome; quick to answer questions & reach out for support. It’s easy to access your portal and check stats, make changes to checkout limits and controls, and review spending.
I can’t say enough nor can my patrons!! We love it! CHECK IT OUT!