hoopla Digital 12+

App gives me this message more often than not- “The collective daily borrow limit set by your library has been reached and will reset at midnight. Please browse and add titles to favorites so you can easily access them after midnight,” despite not having a single item checked out, often times for weeks at a time. I will try to check out a single book here and there (like one every 2 months), but will still receive this message, and it never “resets at midnight” like it says it should. Very frustrating…! Edit: I take back what I said, now understanding that this message I’m receiving (often late at night, when I have time to sit down to read, with young children being a factor in my life) is due to the total limit for daily borrows set by my library, not just for me individually. (It would be like going to the library at 6 PM and being told “sorry other people were here before you to check out all the books they wanted and so you can’t check a single item out”). Though that limit seems to be unfair, and a flawed option to even have available, I do now understand this is not entirely Hoopla’s fallout. That being said, I do really enjoy the app when I can check out a book. There are a lot of selections available compared to other online library apps! Thanks for the feedback and explanation of the problem I’ve been encountering… Will check things out earlier in the day from now on!

Thank you for using hoopla! Although hoopla delivers the content, your library determines and implements daily borrow limits. As a suggestion, you may have more success by logging in earlier in the day since daily limits reset at midnight. For questions or concerns pertaining to these limits, please contact your library directly. If you have other questions about hoopla, please email us at feedback@hoopladigital.com.

Hoopla is a very useful app and I’ve gotten a lot of books out of it: mostly audiobooks, quite a few ebooks, plus some music and graphic novels. It’s biggest problem is the very limited number of checkouts you have per months; occasionally I’ve run into limits on how many checkouts that my *library* is allowed. Because of this, I use Hoopla after I’ve exhausted all other options because, when ripping through a series of ebooks, it is very frustrating to have to wait for the next month to finish a set. I recall no standout problems with quality (every software can have bad moments) but for some silly reason Hoopla’s audiobook skip-backward function does not work with my vehicle’s sound system controls. It’s a long standing problem and very frustrating when you’ve missed something and, as you’re driving, there is nothing safe or legal to do about it but stop listening. Hoopla is one of five audiobook apps in my phone and it’s the only one with this problem, which suggests it should be a fairly easy fix <hint:>

On the plus side, it has a standout smart Lookup feature. It has the usual dictionaries but also connects into Wikipedia and if it finds a reference it shows a snapshot with pictures right up front. I’ve not noticed whether it’s good at language translations or not but perhaps I’ve not read that type of book yet on Hoopla.

The monthly borrow limit is something your library puts in place! Feel free to contact your library to see if they plan to increase their limit in the future. If you ever have any questions please contact us at feedback@hooplaldigital.com

This may be my first app review, but I wanted to tell you how thankful I am for Hoopla. There is plenty of content of interest and I’ve even seen some really recent books on here. I’ve stopped using Audible since discovering it (when someone mentioned it in a review of the Libby app, which I also use, but Libby can have long waits and has shorter borrow times). I do wish we could read the ebooks in Kindle form because that’s better for eyes than a typical tablet screen and my Kindle has much better battery life than my ipad. It’s great how we can highlight within the ebooks, but I don’t think there’s a way to save those highlights or add notes like on Kindle. As I don’t really like reading whole books on the iPad, I usually stick to audiobooks here, but am very grateful for them.

Occasionally, Hoopla doesn’t succeed in accurately syncing my place between devices (phone and iPad), so that’s something they might want to take a look at. I also appreciate that you can toggle in and out of Kids mode, but would prefer a password to enter back into adult mode, for when my kids use it on their own. It is tricky to constantly supervise all content kids select and I’m not comfortable with all the options in the Kids section either. Perhaps a parent could enter a password to approve each borrow before a child can borrow while in Kids mode.

Thank you for a great free app though. I’m happy to be a member of a library that participates with it.

Thank you for using hoopla! We understand you are frustrated with the monthly borrow limits. Although hoopla delivers the content, your library determines and implements borrow limits. You can contact them directly to ask about the policy. If you have other questions about hoopla, please email us at feedback@hoopladigital.com! We’d love to be worthy of five stars!