iPhone Screenshots


Want to report a pothole, broken traffic signal, or graffiti while on the go? The Houston
311 app makes reporting issues like these easier than ever. The app uses GPS to identify
your location and also allows you to snap a photo to add to your service request.
Reports are automatically sent to the City’s 311 system and routed to city departments
for resolution.

What’s New

Version 5.1.11

Quick navigation to report issues, find issues, learn about your city, and manage your profile.
Smarter reporting to identify, locate, and submit issues.
Dynamic Map and List of nearby issues.
New Place tab to find more city services.
More ways to share with friends and neighbors.

Ratings and Reviews

4.1 out of 5
33 Ratings
33 Ratings
J5195 ,

Great App for Houston (proper) Only

This is one of the best citizen GIS (Geographic Information Systems) apps I have seen.

It’s seems that if you take multiple pictures (different angles for good documentation) and submit them along in the comments section of the issue the city of Houston will address the issue quickly. A picture is worth a thousand words.

I wish the surrounding cities (Sugarland, Richmond, etc.) all tied into this 1 app.

It seems all the push pins in the surrounding cities are not being addressed and left as open incidents. Send email the mayor’s office of your city to tie into the 311 GIS app and let us fix Houston area!

Great job app developers!!

sschwarztx ,

Now impossible to submit an issue

This was previously a useful app, now totally useless. Can’t quickly submit an issue of any kind. Mostly just a link to the city of Houston website which does not render on a mobile device correctly. Hard to believe our tax dollars have been spent to develop an app that feels like it was developed by a fifth grade computing class.

Dyshappy user ,

This “upgrade” TOTALLY broke a formerly useful app

The new app makes it all but impossible to quickly photo locate and report issues. Rather it seems to be designed to send you on wild chases to internet sites instead of getting your issue quickly into the system. Absolutely worse than worthless! Bring back the old version.


City Of Houston
55.2 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Arabic, Filipino, French, German, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese, Vietnamese

Age Rating
Rated 9+ for the following:
Infrequent/Mild Mature/Suggestive Themes
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  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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