Description – The HP SureSupply mobile app allows you to conveniently order original HP ink and laser supplies. From finding the right cartridge, to purchase and delivery from HP or a trusted partner, you can find it all in one place with the HP SureSupply mobile app

Key Features
- Shop for ink and toner at trusted HP retailers online or near you
- Add your printer to HP SureSupply and set your printer preferences
- Set your cartridge preferences for faster purchasing next time
- Monitor cartridge levels and receive real-time alerts when cartridges are low [1, 2]
- Conveniently order replacement cartridges and have them shipped directly to you from HP or other trusted online stores [3].
- Ensure you are buying original HP cartridges with the ‘Verify’ feature by scanning the security label on cartridge packaging [4]
- Receive exclusive rewards, supplies special offers in the SureSupply Message Center and relevant updates, [5]

[1] Mobile device and printer must be connected to the same network to access approximate cartridge levels. iOS devices must have app open to receive alerts.

[2] Requires an Internet connection to an HP web-enabled or networked printer and mobile device. Airprint and other device/printer connections may require wireless access point. Separately purchased data plans and service agreements may apply. Wireless performance is dependent upon physical environment and distance from access point. Wireless operations are compatible with 2.4 GHz routers only

[3] Retailer availability and participation may vary by country.

[4] The HP Mobile Authentication program is available only with security labels that feature the QR code on the package. This code may also be scanned with most standard QR code readers. Security labels may not be available on all cartridges or countries.
[5] Offers may not be available in every country.

What's New

Version 6.0.4

Improved user experience
Performance enhancement and Introduction of push notifications
Bug fixes

Ratings and Reviews

2.8 out of 5
6 Ratings
6 Ratings

Ink levels don't work

It doesn't display a full ink cartridges on the app and my printer has new ink cartridges they're high yield 63XL cartridges and the app says that the ink cartridges are low but when use the AiO app it shows the ink cartridges are full.


Has become USELESS

Would not accept my correct and only HP password, so I had them email me a reset. After updating my password, the app now crashes closed every time that I sign in. I never even see the start up screen within the app.

Michael Barillas

Waste of time

I tried to open it and sign in but all I get is it loading and then it crashes


HP Inc.
77.2 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
© 2018 Hewlett-Packard Development Company, L.P.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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