Screenshots

Description

Our newly designed Hubble For Motorola Monitors app makes it easier to stay connected to your baby, home and pets wherever you are. Simply download the app to connect to your camera to instantly start monitoring what you may be missing at home. The app can live video stream, or why not set up instant alert notifications incase something happens.
Features:
· Motion and sound detection alerts - Get notified when there’s activity sent straight to your phone
· Motion triggered image snapshots
· Two-way audio – talk back to get someone’s attention
· Up to 30 days video history when you subscribe to Hubble’s plans
(Subscription service sold separately)

To start monitoring from your phone simply follow these 3 steps:
1.Download the app
2.Follow the set up instructions to connect your camera
3.Start monitoring straight away and simply schedule the alerts you wish to receive

Note – some features require a working internet connection/ WIFI and will vary based on the model of camera you are using

Support
If you experience any issue’s please email support@hubbleconnected.com

What's New

Version 6.1.1

We're listening to your feedback and working hard to improve Hubble for Motorola Monitor. Here's what's new
- General performance and reliability improvement,
- few bug fixes,
- Crash fixes,
- Performance improvement

Ratings and Reviews

3.1 out of 5
1.5K Ratings
1.5K Ratings

I've had two cameras for two years.

Mama Cassandra

I've had two cameras for about two years. I originally had the monitor too but ended up sending it back because it had so many problems. (Went through two of them and we weren't rough on them or anything). The app is HORRIBLE. Why they don't fix it, I can't tell you. Maybe they just don't care? Poor business sense if you ask me. My app has so many issues, I can't even write them all down. The camera is ok but I have also had a lot of issues with it. When trying to move the camera view it goes so far to the one side. Sometimes when I try to do something for one daughter, even though I'm on her screen, it does it on the other camera. It's extremely frustrating. I hate that I can't do split screen, that's just Absurd, each of us have to have a baby on the phone. If you don't have your phone plugged in, count on the app draining the battery (even if your screen is off) very quickly. There are several issues with the camera but even more with the app. I hope they take some of the comments to heart (all of them mostly bad) and fix them like a good company would. I will continue to buy things for my children from the same brand if things, but if they don't fix some of these issues, I'll be selling these off and will never buy from Motorola again.

Developer Response

Hi Cassandra,

I am very sorry to hear the product has let you down. This is not what we want our customers to experience. Please let me assist and try my best to get this resolved. We always do our best to fix the issues our customers are having. Just contact me at oliver@hubbleconnected.com and I will take it from there. Thanks!

Oliver & the Hubble Connected Team

Extremely unreliable

lmsy11

My husband and I specifically got the baby monitor based on reviews, I just wish we had read the reviews on the app first. Had we done that we would have never bought our monitor. The app is extremely unreliable, has buffered for 15 or more minutes before. I can’t have an app buffering for that long if I am using it to monitor my 8 month old child. At that point I could have checked on them and known faster. The app also times out after 5 minutes, saying you’ve been running the feed for that long do you want to continue? Of course I do! I keep the feed up at night while she’s sleeping since she’s in her nursery, yet another strike against the app developers for thinking we only want to check the feed every 5 minutes. I’ve had this app not work on both WiFi and LTE connection, so it’s not just my WiFi that it is unreliable on. Every time there is an app update these things are never fixed. They may upgrade the interface to make it look fancier but overall don’t do anything to fix the real issues. If you’re reading this review in research about buying one of Microsoft’s baby monitors that uses Hubble, don’t. Save yourself a world of headaches. Buy one of their monitors that comes with a screen, don’t waste your time on a product they won’t fix.

Developer Response

Hi lmsy11,

I am very sorry to hear about the issues you are having with the app, this is definitely not how it should be working, so please let me help! In regards to the 5 minute timeout, the app allows unlimited video access if the app and camera are connected on local WIFI router network, ie. at home, provided no extender or signal booster is used.
When you are accessing your Hubble camera from a network outside of your home Wi-Fi® your video streaming times out after 15 minutes. You can tap on the Camera from the Hubble for Motorola Monitors app to start streaming again.

Alternatively you can deactivate the ‘Remote View Timeout’. This option can be found in your phone settings: Open your Phone Settings, scroll down to the Hubble for Motorola Monitors app and select it. Then in the section ‘Streaming’ toggle the slider to disable ‘Remote View Timeout’.

And for the long time it's taking to access the live stream, would you mind, if I have a closer look at it? Just email me at oliver@hubbleconnected.com and let me know the email address of your Hubble account and I will do my best to get this resolved.

Oliver & the Hubble Connected Team

Terrible

CindyVT

Update: I emailed Oliver as he suggested on 2/6. He requested additional information on 2/8. I supplied the information on the same day, about 9 hours after I received his message. It is now 2/13 and I have not heard back.

This app worked fine for the first 6 months then became extremely unreliable and would constantly time out or be off line. We have not been able to use any of the snap shot or tiger features in over a year. The app periodically prompted us to upgrade to the latest version to resolve glitches but when we try to do so, it takes us back to the current version of the app. This has been frustrating cycle. After owning our nursery cam for 2.5 years, the camera went offline again today. After following the trouble shooting instructions to delete and reinstall the camera, we were prompted to pay for a subscription. So after dealing with a terrible app for years, we are now required to PAY for the terrible service? And to top it off, we haven’t been able to find a phone number to talk with someone about the issues we are having. I sent an email to the address provided and received an auto reply acknowledging that my email was received and I would hear back in 48 hours. That’s was three days ago. This is just bad business.

Developer Response

Hi CindyVT,

I am sorry that it might take a few more days to respond, but I will make sure to get your camera online again. Please let me know if the hard reset has helped. Thank you!

Oliver & the Hubble Connected Team

Information

Seller
Hubble Connected Limited
Size
138.9 MB
Category
Lifestyle
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Arabic, Czech, Dutch, French, German, Hebrew, Italian, Japanese, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish
Age Rating
Rated 4+
Copyright
© 2015 Hubble Connected
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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