Screenshots

Description

The IBM Technical Support mobile app lets you quickly and easily access key technical support content and functions for all your IBM software and hardware products.

You can use the app to:
- Expedite troubleshooting by searching for, viewing, and bookmarking technical support content like technotes, APARs, documentation, and Redbooks.
- View and update your software and hardware Service Request tickets whenever and wherever you need to.
- Play support videos from IBM technical support channels on YouTube.
- Find answers by exploring Q&A sites such as dW Answers and Stack Overflow.
- Monitor and manage your IBM systems that call home using the problem, heartbeat, inventory, and other information in the Call Home dashboard.
- Discover the best fixes for your system and email the fix orders using the Fix Level Recommendation Tool.
- Look up warranty information for hardware systems by scanning the bar code or entering the Machine Type/Serial Number.
- View Customer Support Plans for your products.
- Contact IBM, with location services assistance and tap-to-call.

Use the IBM Technical Support mobile app for quick, effective product technical support assistance from IBM.

What's New

Version 3.3.0

This release improves search results for support content and how they are displayed. It also simplifies the sign in process, removing the need to sign in if you recently used the app.

Ratings and Reviews

App appears to be abandoned

phreebsd

This app will not connect after installation.
Several others report the same issue. This looks like abandonware.

Won't load

Stuartnm

Is this app being maintained? I get an error that application can't connect after ok installation

Invalid credentials

LebSaad

Now whenever I sign in it gives me Invalid credentials...

Information

Seller
International Business Machines Corp
Size
36.2 MB
Category
Business
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© Copyright IBM Corp. 2015, 2017
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like