The MyNYCHA mobile application allows public housing residents to create, submit, schedule, view and update maintenance service requests, view alerts and outages related to their developments, view their scheduled inspections and maintain their contact information via their smartphones and tablets. MyNYCHA empowers residents to create service request 24/7 and reduce their need to call NYCHA’s Customer Contact Center.

For technical assistance please email your issue details to

What's New

Version 2.0

Create Repair Requests for issues outside of your apartment using new "Public Space" option.
Additional Performance Enhancements

Ratings and Reviews

1.9 out of 5

44 Ratings

44 Ratings

Awesome & Convenient


Would be great if I could see the balance history on my account and also see the actual bill before paying it. Then I'd use the app to pay my bill. For now, I just send payments. Paying through the app would be so much more convenient. Thanks NYCHA!

I appreciate being able to schedule work orders, check on status of work orders, and pay rent with this app. I work so the contact center is closed by the time I get home and I forget to call at lunch bc I'm prob eating if I even get to take a decent lunch if things are busy. Thanks NYCHA for the progressive improvements to my rental experience in my development.

Pure Garbage


You can schedule a repair but good luck having them come within your scheduled time. I scheduled one but not three appointments because NYCHA decides to come outside of the scheduled time.

Whats the point of letting me schedule a time if you are just going to come whenever you feel like it. Not everyone can wait 9AM-5PM M-F because they actually need to go to work.

Also when you point out the issue no one seems to know what is going on and just blames each other. Get your act together, if the app wasn't ready don't release it and waste other peoples time.

Auto login


Great help, very useful for my family. Please provide some sort of a auto-login feature so we don't have to constantly type our information in.


New York City Housing Authority
20.4 MB
Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
You must be at least 17 years old to download this app.
Unrestricted Web Access
© 2015 New York City Housing Authority


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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