iPhone Screenshots


The Swachhata-MoHUA is the official app of Ministry of Housing and Urban Affairs (MoHUA), GOI.

The app enables a citizen to post a civic-related issue (eg; a garbage dump) which is then forwarded to the city corporation concerned and thereafter assigned to the sanitary inspector of the particular ward.
The app has been built by IChangeMyCity – a division of Janaagraha, a Bengaluru based non-profit working to improve the quality of life in India’s cities and towns.

How does it work?

Take a picture of the Civic-related issue using your smart phone, and post it in one of the following categories.

・Garbage dump
・Garbage vehicle not arrived
・Dustbins not cleaned
・Sweeping not done
・Dead animals
・Public toilet(s) cleaning
・Public toilet(s) blockage
・No water supply in public toilet(s)
・No electricity in public toilet(s)

The app will capture the location while the picture is being taken. Just type in the landmark of the complaint location. The complaint will then be assigned to the concerned sanitary inspector/engineer.

You can also vote up on any other complaint relevant to you. You will get regular updates on the ​status of the complaint in​ the form of a push notification with the ‘Resolved’ image uploaded by the assigned sanitary inspector/engineer.
You can also reopen the complaint if you are not satisfied with the resolution of the complaint.

What's New

Version 3.4

- Minor bug fixes and performance improvements.

We release updates regularly and we're always looking for ways to make things better. If you have any feedback or issues, Please report us in the app left menu report as bug section. We're happy to help!

Ratings and Reviews

3.5 out of 5

26 Ratings

26 Ratings

No Response


It’s been over two weeks since I posted a complaint via this app. No response. So not only does the municipality NOT do its work, it also doesn’t react to being reminded. My fault for thinking an initiative could actually make a difference.

Fake App

Rishab Gupta

I posted a complaint, MC of my area close it in 15 mints without doing any work. they are playing it like game. Open complaint and they are ready to close it online. As there is no check either work is done or not.

Digital India

Next button not working


On pressing the next button after entering the phone number, nothing is happening! Kindly fix the bug. I am using iPhone 6s


Janaagraha Centre for Citizenship and Democracy
24 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Bengali, Hindi, Kannada, Malayalam, Marathi, Tamil, Telugu
Age Rating
You must be at least 17 years old to download this app.
Frequent/Intense Sexual Content or Nudity
© 2017 Janaagraha Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like