iPhone Screenshots

Description

Gig is one-way car sharing. It’s easy. $0 to sign up in 5 minutes. Find a nearby car, unlock with your phone, get in, and go! New Members get $15 off your first trip with promo code GIG15.

One-way means you can pick up a car in one location and drop it off just about anywhere in the Oakland and Berkeley HomeZone*.

Gig is wheels for whatever, whenever.

• $0 membership fee – only pay for what you use, by the mile, hour, or day.
• One-way trips – take a Gig from one place and drop it off in another.
• Flexible –no reservation needed. Take a car for as long or as little as you like.
•The whole package – parking in the HomeZone*, gas, insurance**, and roadside assistance included.
• Bring your bike – every Gig is a Toyota Prius C Hybrid with a bike rack. 
• Refer friends - you both get $15 credit when they take their first trip.

Get in. Go!

For more info, visit gigcarshare.com

*Limited to approved parking spaces.
**Insurance coverage is subject to certain restrictions and limits, and may not apply or be adequate in all circumstances. See Member Agreement for more information. Promo Codes: Limited time offer. Limit one per person; only valid for first time users while supplies last. Credits must be used by date indicated in the app. Cannot be redeemed for cash.
Certain restrictions apply; please visit gigcarshare.com for more information.

What's New

Version 2.0.1

The latest update improves performance

Customer Reviews

4.2 out of 5

64 Ratings

64 Ratings

Love it. A few changes suggested.

DisQuoi

I loved how easy it was to get a car and I hope this service succeeds and evebtually moved to where I live on the East Coast. I have a couple of small suggestions and one big one.
1. Allow a reservation to be cancelled even after the car is unlocked. We inspected one vehicle on the outside but after unlocking the car, we were overwhelmed by the smell of tobacco. We immediately cancelled the ride but were charged $2.50 which was the minimum charge ... (we drive no distance).
2. Separate the "End Reservation" and "Park and Come Back later" buttons. Each time we locked the car, we were prompted to either keep the reservation going or end the reservation. It is WAY too eay to ebd the eservation by accident. This mistake can end up costing extra since longer rentals will often hot the CAP. If I have to start a new reservation, I can theoretically end up paying the CAP twice.
3. Allow customers to unlock and start a car offline USING THEIR PHONE ONLY. While a card is issued to do his, we used the service the day after registering and did'nt yet have our card. We parked in an area with poor/no cell service and could not start the car. In the end, GIG sent a tow truck (at no charge to us, thank you) to tow us back into range of a cell signal (30 minute drive). This was great service but a terrible incovenvience.

Developer Response

Hi there,

Thank you so much for your thoughtful feedback and suggestions. We love hearing from Members on how we can improve Gig and take all suggestions into serious consideration. That said, we are working on fixes for some of the issues you brought up so stay tuned :) Thanks again and we're glad that you enjoyed using Gig!

Frustrated!

Nfinkle

I’ve been a Gig user pretty consistently since July 2017. The app has been easy to use and accurate (except for Report Damage feature, which always shows yellow dots in same places all over car, and fails to allow me to note anything in blue) until approx. January 2018. NOTE: I use an iPhone 6 and monitor updates.

In the last month or so, I’ve been having pretty significant issues — like reserving a car very near me, then searching up/down block, having to call in, and being told it’s 6-25 blocks away. Or having the app “read” a car’s last location as where I dropped it off (right by my house), reserve it for me, and the car itself is over a mile away! These issues have made me late for medical appointments. Also had trouble locking the car recently, and was told the car still appears to be running; not so, and I called it in.

These recent issues are shaking my confidence, and mean that I’m calling customer service at least 1x every use. I feel badly to stress them out, but I’m stuck sometimes

Developer Response

We are very sorry to hear this and thank you for reporting these issue. We have upgraded the vehicle software to address the issue. Please call our Member Support team because we are here to service you and help you in anyway. Thank you for being a Gig Member.

Great service

mfitzhugh

Though not perfect, Gig offers a fairly priced and convenient service with an abundance of cars available within its Home Zone. (200+, I think.) It's a great alternative to Uber and Lyft in many circumstances and has already made my family's choice to own just a single car easier in those rare circumstances where we could really use a second vehicle. A couple hiccups I've hit so far have been one phantom car (on the map, but not on the street) and a couple inexplicable parking charges. But nothing I think Gig won't be able to fix.

Developer Response

Hi! Thanks so much for the positive review - we're glad to hear you love Gig. We're also sorry to hear about the hiccups; our Member Support team is always on standby to help out in those instances. Thank you again for using Gig!

Information

Seller
A3 Mobility LLC
Size
120.3 MB
Category
Travel
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
You must be at least 17 years old to download this app.
Unrestricted Web Access
Copyright
© 2017 A3 Mobility LLC
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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