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Chase Mobile®

By JPMorgan Chase & Co.

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Description

Do your banking right from your mobile device

You can manage your accounts, make deposits, find ATMs and more.

Now it’s easy to do banking 24/7, right from your iPhone® or iPod touch®. To start, just enroll in Chase Online.

To view the Chase Mobile app in Spanish language, please ensure your iPhone® or iPod touch® language setting is set to Spanish (Asegúrate de que tu iPhone® o iPod touch® esté configurado en el idioma español)

MONITOR YOUR ACCOUNT

See account balances & transaction history
View your credit and debit card rewards status

PERFORM TRANSACTIONS
• Pay bills and credit cards
• Transfer money between Chase accounts
• Make deposits with Chase QuickDepositSM
• Send wire transfers
• Make changes to pending transactions
• Send and request money with Chase Person-to-Person QuickPaySM

FIND LOCATIONS AND CONTACT CHASE
• Find the nearest Chase branches & ATMs
• Speak with a service representative

CUSTOMIZE ALERTS AND PUSH NOTIFICATIONS FOR:
• Deposits
• Account balance levels
• ACH transfers

MANAGE YOUR CHASE CREDIT CARD
• View your credit card balance and activity
• Make payments
• View Ultimate Rewards information

MANAGE YOUR CHASE LIQUID CARD
• View your balance and transaction activity
• Make a deposit with Chase QuickDeposit and reload your card
• Transfer money to a Chase Liquid card

ACCOLADES
• #1 Overall Mobile Banking App in 2013 – Keynote Mobile Banker Scorecard
• #1 App in 2013 US Mobile Banking Functionality Rankings – Forrester Research, Inc., April 25, 2013

Disclosure
Some features are available for eligible customers and accounts only.

iPhone and iPod touch are registered trademarks of Apple, Inc.

There is no charge from Chase, but message and data rates may apply. Such charges include those from your communications service provider. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written.A qualifying Chase transfer account is required to transfer funds via text. Phone Alerts are not available for Chase Basic CheckingSM account



Deposit products provided by JPMorgan Chase Bank N.A. Member FDIC

Equal Opportunity Lender

What's New in Version 2.623

• Introducing Zelle(SM). The new easy way to send and receive money between almost any U.S. bank. Now in the Chase Mobile® app. Chase QuickPay® is better together with Zelle(SM)
• New credit card view makes it easier to manage your account and monitor your activity
• Explore checking and savings account options. Compare accounts and discover resources to help you manage your everyday banking needs
• Explore home equity line of credit tools and options, and apply right from your phone

iPhone Screenshots

iPhone Screenshot 1
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Customer Reviews

Best banking app of my three banks

I use this app every day. It's pretty simply laid out, intuitive. There are some things I wish I could do within it, that I GUESS I could do on the desktop (I never use a desktop), like **nickname accounts**. But for the most part, I never find it frustrating and it works nimbly. It combines my multiple personal accounts and business accounts in one app, but separates them in different tabs; so I get a discrete snapshot of my personal financial health and business financial health. It allows me to mobile deposit checks to any of these accounts. It's a huge timesaver, especially since the Chase location - in walking distance of my home - is closing. Ah, such is the "Oasis" future of the walk-in bank! :( lastly, I really appreciate the ease with accessing credit card information, particularly a rewards screen. It's very simple, and I can even book a ticket quickly, and another window. One more cool thing about this app, when I launch it, it shows one of several set images of the city where I live! And not just a bland Austin skyline, but shots of nest local areas. Pretty neat customization and way to make the customer feel that Chase is connected to them personally. I would really miss this feature if it went away. More photos, please!

Great but log-in problems

Great, simple app, though I probably don't use all the features, just use to check my balance and review statements. I use on my iPad mini, loads full statements for review. Much better than their fraught website. Chase, for some reason, discontinued their auto-bill feature with Fidelity, so I have to use this app every month to get my balance and set up manual payment in Fidelity.....this app makes that easier, though wish Chase would reactivate the auto-bill function. Been having a major problem last few months with the app, everytime I launch to use, says I must reset password as too many log-in attempts. Plus if seems to have forgotten my iPad, which I have used every time in the past to launch. I have alerted Cust Svc.....it is very inconvenient to have to reset pw ith each use! Been happening for the past few months. i use a VPN, that may be an issue, not sure (everyone should be using a VPN so hopefully that isn't the cause of the problem). Waiting for the fix for this!!

****Update****
Aug 7, 2017. Still having password problems. Every time I open the app, it says acct suspended too many login attemps. So, everytime I need to see my acct, have to slog thru their reset pw process. I do not have this problem with any other financial institution's app. Needs a fix.

Ok except turns off Touch ID

Your password expires but it doesn't tell you. It just says "re-enter your password and then turn on Touch ID again". So, ok fine, I'm ok with good security, so I enter my password. Nope, won't accept it. Ok. Fine, I'll reset. In the app it tells you you're password your trying to set to is invalid and reminds you of the requirements. I WAS following those requirements to the letter - so much so that I had a password that looked generated. Still, the app refuses. Annoyed. Go to laptop browser and reset from there, with the EXACT same supposedly invalid password and it accepts it just fine. I just wanted to pay my bill and get to work, but now I'm angry. Fix this terrible flow. I've worked in dev in banking and I know exactly this same kind of scenario. Your design is solid. This sloppy communication with your user throws all that hard work out the window. So disappointed. All the app has to do is say "go to your desktop to reset the password". Not ideal but better than the angry tweets and anger you've inspired in me today. And stop turning off Touch ID. Or give me some warning. Or oh, hey, just be up front and tell me the truth when requiring a password reset. You're not looking out for me, you're looking out for yourself, Chase. If you were looking out for me you'd just be honest. Plain and simple. And that's what poor UX can do for you—undermine your credibility as an institution.

Chase Mobile®
View in iTunes
  • Free
  • Category: Finance
  • Updated:
  • Version: 2.623
  • Size: 55.2 MB
  • Languages: English, Spanish
  • Seller:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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