All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch
Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time
Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.**
Mobile Check Deposit: Quickly and easily deposit checks from anywhere
ATM Finder: Easily locate one of more than 60,000 fee-free ATMs in the U.S.
Account Information: View your statements, check balances and recent activity
Make same-day or scheduled payments easily
Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts
Bill management*: View and manage your bills and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free
Make payments, including automatic payments, and transfers.
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month
Citi® Quick Lock: Lock or unlock your lost or misplaced card
PIN Reset: Reset your debit card PIN from your mobile device
Enable Touch ID® or Face ID® for a fast and safe way to access your account
* Features are available today on a limited basis.
**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
The Citi Mobile App for iPhone has been redesigned to provide even faster performance with a fresh design and smart shortcuts to better access the features you use most. You can now easily share expenses with friends and family with the split feature on Zelle®.
Ratings and Reviews
Does not show all trans since last statement
Latest update is not showing all my transactions since last statement. I have been using my double cash card exclusively for all my purchases. I pay off individual purchases as I go to use like cash, but this way get cash back. This makes for a lot of transactions since my last statement. There are some purchases that are auto pay monthly bills I don’t pay until the statement is issued. Many of my transactions are no longer showing in the app so I am unable to keep tabs on the balance due to ensure it’s only the charges I’m waiting to pay when the statement comes out. It only goes back to a certain date or possibly can only show a certain number of transactions as others keep “disappearing”. Contacted customer support and they had me delete and reinstall the app. Did that and had to sign back up and set up Touch ID for my iPhone 7. Quite a pain and didn’t fix it at all. They said it’s because the screen is too small? What?! It scrolls through a huge list, so that makes no sense at all. They tell me to call specialist technical support. That person tells me to log out and back in. Does nothing. They tell me give them 24 hours Io fix. Have I heard back? No! Has the issue been fixed? No! App is completely useless to me if it doesn’t show all my transactions since last statement so I can reconcile to the balance owing!! They even advise me to use the web page. Um, then why do you guys even have an app?? Very frustrated!!
This app is slow!!
The reason I say slow is because I paid my phone bill and I still don’t see it reflected on my balance. When I was opening the account the banker told me that Citi is going more digital! Really? Then you should start with how fast your transactions show & the app is so limiting! If you don’t keep an accurate checkbook of your own I see now why Citi is so quick with the overdraft fees! They took the money right from my account but a day later I still can’t see the payment pending or even reflected in my balance. The text banking is a joke! I like 2 checking. In fact that’s the only reason why I switched in the first place is because BoA got rid of their electronic banking & I like 2 checking. At Citi they all want you to have a savings; but that doesn’t work for me! Plus I like the freedom with the checking! But don’t tell people your going “more” digital if your stuff is SO slow! Citi needs to hire BoA’s online people!! I’m hoping I don’t regret the switch! I’ve only been with Citi not even a week & am already feed up! It’s ridiculous!!
I was so relieved!!!
So I got a message that my bill was due on the 10th and I was at work at the time and I thought that’s weird? why would I have a bill due if my credit card is at a zero balance and I haven’t used it in a long time? so I got busy at work and forgot about it. So it’s 2:20 am I was watching TV almost falling asleep and I remembered I have to look at my Citibank account and see what’s going on....when I logged on to my account it said I had a $500 charge on it!!! made on 8/24!!! I was panicking I couldn’t think straight I asked my son who just got home from being out with his girlfriend to come helping me!!! we finally got through and I’m sorry but in my moment of panicking I totally forgot the name of the guy who helped me .....that citi bank customer rep was so friendly and so nice!! he calmed me down assured me everything will be taken care of... So that loser In Missouri get a job get your own credit card you THIEF!!! I went and blocked/locked all my cards!!! THANK YOU CITI BANK & REP YOUR THE BEST!!
With Family Sharing set up, up to six family members can use this app.
Get things done within this app using just your voice.