Postmates - Instant Food & Restaurant Delivery
By Postmates Inc.
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Postmates delivers the best of your city to your door in minutes, from local favorites to Chipotle and Starbucks. It’s the fastest, easiest way to shop local on-demand—place an order from any restaurant or store and a member of our fleet will pick it up and bring it straight to you!
Order Anything: We deliver from virtually any store or restaurant in your city. Order late night meals, last-minutes birthday gifts, cleaning supplies—anything!
Speed: Our system takes into account time and distance to ensure your order is assigned to the best possible Postmate, for the fastest possible delivery
We’re Always Open: Postmates is a 365 days a year, 24/7 service.
Delivery Anywhere: We’ll deliver to your home, office, a park—wherever you’re at!
Real-Time Tracking: Keep tabs on your delivery progress on a live map!
Customer Service: Need help? Our world-class customer service team is available 24/7.
What's New in Version 3.8.0
Hello! It's been a while. We did a few things. Hope you like them.
Please like them. Please clap.
So let's say you're hungry for some Cheesy Poofs, but you accidentally searched for "Cheese Poofs" instead, which completely doesn't exist. You tap on the little space between "Cheese" and "Poofs" and hit backspace, and your cursor would just jump away to the end, so you can't change "Cheese Poofs" (which is not a thing) to "Cheesy Poofs" (which is totally a thing) without typing the whole thing all over again. That's not okay, that's 24 extra taps. Unacceptable. So of course we went and fixed this. Amazing.
When you try to order "garlic fries" or "jolly ranchers" - it would look like "oarlic fries" and "iolly ranchers" in the menu sometimes. We decided that it's better than we don't do that, so we don't do that now.
We fixed 8 other things in the 4 working days since our last update that would be worth a paragraph or two but you don't have the time to read them. Just know that when you use Postmates next time and it feels a little better, a little smoother, one of those things was why. Yessir.
And here it is, your moment of zen, good for free delivery for the first 100 customers: OMMMMM
We'll be back. If you like Postmates or puppies, you should leave us a review!
I have used postmates for quit sometime and lately I've had nothing but awful customer services. I have referred people to the app and having a hard time get the credit. If u offer that credit to both me and my referral, you should honor that. Also, some mysterious pop up came on my phone 1 day and said I had "unlocked some free food item" or something of that nature and nobody at postmates seems to know what it was. I am extremely disappointed with postmates at this point and will not be referring anyone else to use the service because of the bad customer service I've been getting. It's hard to get someone on the phone and the email response are all the same no matter what u are asking.
I've never had an issue using Postmates! Great service, friendly people. The very first time I even used Postmates, the delivery guy waited around 10 extra minutes with me just to explain what it was all about and how the company was run. Sometimes the wait is a little long, but you have to understand that they're out doing other deliveries too. My only suggestion is that the app update which restaurants are no longer doing business with Postmates that way the customer isn't expecting food from a restaurant a Postmates can't deliver.
Waste of money
Admittedly, a $12 delivery fee is a bit much. However, it was late, I was hungry, and not exactly in the condition to drive. My order from Jack in the Box was very simple. When I received the food, two out of three of the items are missing. Though it was incredibly frustrating, we just ordered the missing items again hoping they'd give us our money back for them. I get an email the next morning saying that I wasn't charged for the missing items so nothing will happen.
First of all, on my receipt it shows that I was charged for my missing items.
Secondly, this is just extremely inconvenient in the fact that I now have to spend another $12 for a second delivery.
In the end I spent nearly $40 on fast food.
Not to mention the first delivery girl was extremely rude.
App deleted. Never using again.