By Best Buy Co., Inc.
Open iTunes to buy and download apps.
Lock, Locate, Recover and Diagnose with this must-have mobile security app from the Geek Squad team. Mobile devices and data are increasingly susceptible to loss, theft and damage and the Geek Squad App contains a powerful set of security and diagnostic tools to give you peace of mind when you're on the move.
If your cellphone or tablet is lost or stolen you now have access to a host of features to simply and intuitively lock, locate and potentially recover it. Once the app is installed you can use our Locked & Found online portal to:
Lock the device to prevent use (this can also be set automatically)
Display the last known location of your device on a map
Signal your device to 'scream' to assist location and retrieval
Snap pictures of the finder and surrounding area to encourage return
Remotely delete all of your valuable personal information if recovery is not possible
Our recovery team is also available online 24/7/365 to assist. If we find your device we will ship it back to you free of charge.
Mobile devices contain many complex parts and the Geek Squad App also comes with a comprehensive set of diagnostic features to help you troubleshoot issues. These features tap into the brainpower of a Geek Squad Agent and are designed to help you easily solve problems when you encounter them. If your device still requires some Geek Squad love, then we can point you towards your nearest Geek Squad Precinct for repair or exchange.
We have also included a secure message center to keep you up-to-date with important account related information and a variety of special offers tailored just for you.
All these great Geek Squad app features are free with Geek Squad Protection.
Happily protecting your mobile world.
The Geek Squad
Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life. But don't worry as we have tweaked it so we only turn on GPS when you need it
What's New in Version 2.1
When a TechChecker test is done at a Best Buy store, it will report the store location the test was completed in and is anonymous
Locked&Found locator is iffy
We've always had Locked&Found on all of our iPhones and the locator portion is sometimes iffy.
One phone was stolen and has not updated location.
One phone's location continues to default to a location that we know it's not at (since it's next to us when we're testing the locator option.
One phone will seem to be located where it's at but then defaults to another location for no known reason.
Does This App Even Work?
The idea of this app is great, the problem is It is very glitchy. I downloaded it to do the data transfer and it has continually crashed. It either says the phones are not connected to wifi when they are or it loses the connected right after it scans the barcode. Long story short I have not been able to transfer my data through this app. Pretty disappointing.
Not a huge deal but this app crashes when testing the hardware like the home button and power button on the iPads. Happening more on the ones that aren't using iOS7.
- Category: Utilities
- Updated: Oct 29, 2013
- Version: 2.1
- Size: 27.0 MB
- Language: English
- Seller: Best Buy Co., Inc.
- © 2012 BBY Solutions Inc., All Rights Reserved
Compatibility: Requires iOS 5.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.