"My Flight" is the official mobile app produced by Hong Kong International Airport providing passengers with airport and real time flight information.
Features of the app include real time flight information, notifications of the latest status updates of saved flights, push notifications of airport special announcement, passenger guide, ferry & coach schedule, shopping & dining information, and airport location map.
“My Flight” offers Chinese, English, Japanese and Korean versions.
User will be charged by their mobile network service provider on the use of data service, please ensure that the option of Data Roaming has been disabled in the Settings of your mobile device.
“My Flight” will regularly introduce new features to enhance customer experience at HKIA.
Latest features include:
* Register to enjoy personalized offers
* Ask me about Flights, Shops, Facilities and Services
* HKIA indoor map and Augmented Reality Wayfinding
* Car Park Booking & Online Payment
Ratings and Reviews
Could it be any worse?
An app written by someone who’s never been to an airport? Trying to simply find a restaurant close to where you are seems impossible. The map view asks what level you are on and gives a choice L1 through L7 as if passengers saw somehow know this!
Please come back after you’ve looked at airport maps online that actually WORK and have real accessible information! You might even try to watch people use the app and learn from that, rather than trust a developer explain all the bells and whistles the app has with the poorest user interface I’ve ever tried to use! Scrap it and start over with someone who knows what travelers need and how to simply access the information most searched for.
Simplify app & reduce notifications
UPDATE: with the latest version saving and tracking flights, the main use case for this app, doesn’t even work anymore.
At core, a useful app, but overloaded with features and not designed well to handle this clutter (in terms of speed as well as interface). My biggest gripe is that it sends you way, way too many push notifications. I want to get updates for my saved flights, that's it. I understand to incentive to push ads and announcements, though I think that should be something you can opt out of. But what's in it for HKIA to insist on sending me weekly notifications about how full the parking lots are, with no way to turn them off? I can't even drive!
An app that tries to be everything to everyone but fails.
It gave me a notification that I should proceed to gate when the flight hasn’t even started boarding.
Similarly notifications about boarding whereas I assure you that the flight won’t be boarding for at least 30 minutes. (So this app doesn’t actually pull any real time data).
Can’t clear in app spam messages meaning you either have to click the crap and see the spam or not use be app.
Can’t locate important places using search - I want to get to lounges, specific restaurants, gates.
Overall avoid this app. Had to google to find out where Zara was. Had to google go find the Skyteam lounge.
Bravo HKG! You’ve motivated me to erase this horrible app from my phone.
- Airport Authority
- 133 MB
- Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Japanese, Korean, Simplified Chinese, Traditional Chinese
- Age Rating
- Rated 4+
- © Airport Authority Hong Kong
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.