Highrise - Small Business CRM
By Highrise HQ LLC
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Highrise is a flexible CRM and contact management tool that will help you and your team stay organized.
• Collaborate on contacts, emails, notes, and more.
• Share an address book with your whole company.
• Track tasks and set reminders.
• Integrate with productivity and communication tools like Mailchimp, Wufoo, Zapier, and many others.
Highrise is like a Superhero utility belt for communicating with your contacts or customers. Use it as a CRM, a help desk, group email client, or company address book.
“We needed a place to keep track of all our conversations with everyone, and be able to quickly put each contact in appropriate groups. Highrise was the obvious solution.” - Tim Ferriss, New York Times bestselling author
“Highrise does nearly everything a personal secretary might do except go out for coffee and pick up our dry cleaning.” - The Washington Post
Bad glitch when editing a contact!
Do not try to "edit" a phone number in this app unless you have the entire phone number in hand!
One of our staff accidentally typed in one extra digit in a clients contact. So, in the app, I tried to call the client and sure enough, the call didn't go thru because there was too many digits.
So, I click "edit" to delete the one extra digit, except when I hit backspace, it deleted the entire number! What's worse, I realized his and purposely avoided clicking "save" so it wouldn't save the error. Instead I clicked "cancel" which should have prevented any of my changes to be saved, but it didn't. It permanently deleted the phone number ! Wow. Who would know I would lose a clients info so quickly.
First, I don't think he backspace should delete the whole number. Editing is exactly that, to edit, not erase and rewrite especially on the go(hence app functionality). Second, if it does delete it completely, shouldn't the "cancel" option avoid the delete from being permanent?
There are no words to express how much better this version is than the last version… I was in the process of searching for a new CRM system but did not want to leave because I really enjoy the features of high-rise. Thank you so much for finally making the app so user-friendly. It works amazing now!!!
A much needed update
I have been using Highrise for many years and this new app is just the thing I've been waiting for! It's a great way to use Highrise on the go. The team that put this together was very responsive to feedback on the beta and they did a excellent job!